Claims Executive / Senior Claims Specialist

Polaris Broker; Fatih; On-site; TRY 180,000 - 300,000; Full time

Job summary

Polaris Insurance and Reinsurance Brokerage Services Inc. in Turkey seeks a Claims Executive / Senior Claims Specialist to oversee local and global Property & Casualty claims within a 5-person team led by a claims director.

You will drive claims through to resolution from the first notification, settle negotiations with claimants, loss adjusters, insurers and reinsurers, and closely coordinate with the director to manage customer expectations in complex cases.

Qualifications

• 5-8 years of experience in related positions

Responsibilities

• Oversee local and global Property & Casualty claims operations in a team of 5 handlers led by a claims director.
• Drive claims processes to resolution from initial notification by insureds/claimants.
• Settle claims effectively through negotiation with claimants, loss adjusters, insurers and reinsurers.
• Collaborate with the director to manage customer expectations in complex claims.

Skills

MS Office

Teamwork

Communication

Negotiation

Job description

Claims Executive / Senior Claims Specialist

Since 1998, Polaris Insurance and Reinsurance Brokerage Services Inc. has been a leading force in the Turkish insurance sector. We provide comprehensive consultancy and brokerage services to a wide range of sectors and companies across the country.

At Polaris Insurance, we are dedicated to meeting all your corporate and individual insurance needs. Our approach is driven by experience, energy, and a strong commitment to being solution-oriented and customer-focused. We take great pride in serving you as a trusted business partner.

We actively collaborate with numerous local insurance companies in Turkey and work with international reinsurance partners to offer a broader range of alternatives.

Wherever your business takes you, Polaris Insurance is prepared to be your global partner, providing coverage for your financial and industrial risks around the world.

Job Description

You will commonly be expected to look after with local / global Property & Casualty claims and its relevant daily operation in a claim team of 5 handlers led by a claims director.

You shall be responsible for driving claims processes through to resolution as of the beginning of receiving notifications from insureds/claimants by having a locomotive role in your team as a senior handler.

You should have the eligibility to settle claims in an effective negotiation with claimants/loss adjusters/insurers/reinsurers by using your technical know-how and industrial experience you have.

It will also be expected from you to take responsibility closely working with the director especially for managing customers’ expectations in complex claims as well as all other cases including customer relationship services.

What do we expect you to bring?

• 5-8 years of experience in related positions
• Proficiency in MS Office applications
• Tendency to teamwork, dynamic and highly motivated
• Customer orientation, high ability to communicate and negotiate

What do we offer to you?

• A strong industry experience: Opportunity to work in an innovative and growth-oriented brokerage firm.
• Development and career opportunities: An environment where professional development is supported in the insurance sector
• Working culture that provides motivation: A focused environment that works with “Good People, Happy People” motto.