Inside Sales Executive

hcmportal; Bağcılar; On-site; TRY 300,000 - 420,000; Full time

Job summary

UPS SCS Business Unit in Turkey seeks an Inside Sales Executive to grow the business and address customer needs. You will maintain relationships, handle pricing requests, and resolve service issues while upselling UPS products and services.

You will own queries through resolution, keep stakeholders updated, and stay current on UPS SCS products and processes. This permanent role requires 1–2 years in logistics and fluent English.

Qualifications

• Bachelor degree in Business Administration or Logistics.
• 1–2 years work or internship experience in Logistics/Freight Forwarding.
• Fluent in English both written and spoken.
• Strong verbal communication with customers via phone.
• Excellent command of MS-Office tools.
• Excellent verbal and written communication at all levels, within USP SCS and with customers.
• Strong organizational, planning and time-management skills; handle multiple complex customer issues.

Responsibilities

• Work with sales resources to address customer needs and grow the business.
• Maintain relationships with customers by assisting them with general inquiries or pricing requests, support resolving service issues or to position additional UPS products and services.
• Maintain ownership of queries through to resolution, ensuring customer and other UPS functions receive updates.
• Keep Sales and Operations informed about special customer requirements and changes.
• Pro-active customer service for key customers.
• Enter and maintain new opportunities in UPS systems.
• Maintain up-to-date knowledge of UPS SCS products, services and processes.

Skills

Fluent in English

Strong verbal communication

Education

Bachelor's degree in Business Administration / Logistics

Tools

MS Office

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

• Bachelor Degree in preferably Business Administration, Logistics,
• 1-2 years work/internship experience (preferably Logistics/Freight Forwarding)
• Fluent in English both written and spoken,
• Strong verbal communication requirement with customers via phone
• Excellent command of MS-Office tools,
• Excellent verbal and written communication skills. Ability to communicate effectively at all levels, both within UPS SCS and with customers,
• Strong organizational, planning and time management skills and ability to deal with and follow up on multiple complex customer issues at the same time,

Inside Sales Executive

We are looking for a Inside Sales Executive to work at UPS- SCS Business Unit.

• Work with sales resources to address customer needs and grow the business
• Maintain relationships with customers by assisting them with general inquiries or pricing requests, support resolving service issues or to position additional UPS’ products and services
• Maintain ownership of queries through to resolution, ensuring that the customer (and any other UPS function if required) receives regular updates at appropriate intervals
• Keep Sales and Operations informed about any special customer requirements and changes
• Pro-active customer service for “Must Keep” customers
• Enter and maintain new opportunities in UPS system (TEAMS or successor system)
• Maintain up-to-date knowledge of UPS SCS products, services and processes

Employee Type: Permanent

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