Il Gattopardo - Restaurant Manager

Doğuş Hospitality & Retail Group; Beyoğlu; On-site; TRY 500,000 - 800,000; Full time

Job summary

Doğuş Hospitality & Retail Group in Türkiye is seeking an experienced operations manager for our restaurant brands. You will lead service delivery, ensure SOP adherence, and drive excellence in guest experiences across a dynamic environment.

The ideal candidate holds a bachelor’s degree in Tourism & Hospitality Management or a related field, 6+ years of managerial experience in hospitality, strong English skills, and proven leadership with a customer-focused approach.

Qualifications

• Bachelor’s degree in Tourism & Hospitality Management, Business Administration, or related field.
• Minimum of 6 years of managerial experience within the service industry.
• Strong command of English with excellent verbal and written communication skills.
• Proficiency in MS Office applications.
• Strong interpersonal and leadership skills with a customer-focused approach.
• Passionate about delivering excellence with the ability to manage multiple responsibilities in a dynamic environment.

Responsibilities

• Ensure the delivery of high-quality service in compliance with company standards.
• Drive the implementation, adoption, and continuous improvement of Standard Operating Procedures (SOPs).
• Effectively address guest requests, feedback, and concerns by providing timely and appropriate solutions.
• Oversee and maintain the overall operational efficiency and organization of the restaurant.
• Foster a collaborative and harmonious team environment to ensure seamless operations.
• Regularly monitor team performance, identify development areas, and implement necessary improvements.
• Ensure all opening, closing, and weekly operational checklists are completed accurately and consistently.
• Prepare and manage weekly staff schedules, including system entries, attendance tracking, and follow-up processes.
• Maintain full knowledge of all legal requirements and operational procedures, ensuring strict compliance across all activities.

Skills

English proficiency

Leadership

Customer focus

Communication

Education

Bachelor’s degree in Tourism & Hospitality Management or related field

Tools

MS Office

Job description

At Doğuş Hospitality & Retail Group, we create experiences that make everyday life more inspiring. Through our diverse portfolio of brands in food & beverage, tourism, retail, entertainment, and event management, we bring people together and turn moments into memories.

Combining hospitality expertise with entertainment capabilities, the Group continues to strengthen its sector leadership while prioritizing sustainability, environmental responsibility, and long-term social impact. Today, it operates in 27 countries, 62 cities, and 339 locations, serving guests in Türkiye and internationally.

We, the members of the Doğuş Hospitality & Retail team…

We know that tomorrow we will be much further ahead than today because we are open to improvement, inspiration, opportunities, collaboration and fun!

Are you ready to be a part of the boundless world of Doğuş Hospitality and Retail and to take a bold step in your career and join our growing organization?

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree in Tourism & Hospitality Management, Business Administration, or a related field,
• Minimum of 6 years of managerial experience within the service industry,
• Strong command of English with excellent verbal and written communication skills,
• Proficiency in MS Office applications,
• Strong interpersonal and leadership skills with a customer-focused approach,
• Passionate about delivering excellence, with the ability to effectively manage multiple responsibilities in a dynamic environment.

then this opportunity is OPEN to you.

WHAT WE EXPECT FROM THIS POSITION...

• Ensure the delivery of high-quality service in compliance with company standards,
• Drive the implementation, adoption, and continuous improvement of Standard Operating Procedures (SOPs),
• Effectively address guest requests, feedback, and concerns by providing timely and appropriate solutions,
• Oversee and maintain the overall operational efficiency and organization of the restaurant,
• Foster a collaborative and harmonious team environment to ensure seamless operations,
• Regularly monitor team performance, identify development areas, and implement necessary improvements,
• Ensure all opening, closing, and weekly operational checklists are completed accurately and consistently,
• Prepare and manage weekly staff schedules, including system entries, attendance tracking, and follow-up processes,
• Maintain full knowledge of all legal requirements and operational procedures, ensuring strict compliance across all activities.

WHAT WE OFFER?

• Be part of a strong, agile, and diverse team that creates meaningful experiences across multiple industries — and grows together by learning from each other.
• Explore career opportunities across different brands and sectors within our Group.
• Enjoy exclusive ‘’BİZ Employee Discount’’ and ‘’Family & Friends Days.’’
• Access our BİZ Flexible Experience Package, offering unique and memorable experiences across our brands.
• Celebrate life’s special moments with our child and marriage gifts
• Benefit from our well-being–focused employee support line