Human Resources Business Partner

Hepsiburada (NASDAQ: HEPS); Gebze; On-site; TRY 350,000 - 550,000; Full time

Job summary

Hepsiburada is seeking an experienced Human Resources professional to support regional operations in Gebze and the Anatolian side of Istanbul. You will analyze HR needs, lead recruitment, onboarding, and employee lifecycle activities.

The role requires a Bachelor's degree and at least four years in HR, with familiarity in logistics/retail environments, strong analytics, and excellent communication to partner with managers and field teams.

Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Labor Economics and Industrial Relations, HRM, or related field.
• Minimum 4 years of experience in Human Resources.
• Experience in logistics, cargo, retail, operations, or high-volume field organizations preferred.
• Strong knowledge of recruitment, employee relations, performance management, learning & development, personnel affairs, and timekeeping.
• Experience with blue- and white-collar employees and subcontractor/vendor management preferred.
• Proficiency in MS Office; strong analytical, reporting and problem-solving skills.
• Excellent communication and relationship management; strong organizational and follow-up skills.
• Based in or willing to be based on Anatolian side of Istanbul or Gebze area.

Responsibilities

• Analyze HR needs of regional operations and support HR processes.
• Identify regional recruitment needs and manage sourcing, interviewing, and selection.
• Manage end-to-end recruitment and onboarding processes per policies.
• Plan orientation and onboarding for new employees.
• Support performance management, talent management, career development, and engagement.
• Identify training needs and contribute to development initiatives.
• Provide HR guidance to employees and managers on HR matters.
• Monitor employee records, leave, attendance, timesheets, and overtime with relevant teams.
• Prepare HR reports and identify improvement areas.
• Coordinate HR processes for subcontracted employees with stakeholders.
• Support employee experience and communication across the field.
• Ensure consistent HR policy implementation across regional operations.
• Ensure compliance with labor laws and company policies.
• Perform HR system transactions and maintain HR data integrity.

Skills

Recruitment

Employee relations

Performance management

Learning & development

Personnel records

MS Office

Analytical skills

Communication

Organizational skills

Team player

Education

Bachelor's degree in Business Administration or related field

Job description

At Hepsiburada, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With Türkiye’s and the region's largest Smart Operations Center, industry-leading R&D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Turkey's most recommended e-commerce platform.

Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our “Technology Empowerment for Women Entrepreneurs” program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.

With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as “Türkiye’s Hepsiburada” and the first and only Turkish company listed on NASDAQ, the world's leading technology exchange.

For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.

If you want to be part of a team that creates value for everyone and makes life easier through innovative products and services—and contribute to exciting success stories—the future starts here.

Qualifications

• Bachelor’s degree in Business Administration, Industrial Engineering, Labor Economics and Industrial Relations, Human Resources Management, or a related field,
• Minimum 4 years of experience in Human Resources,
• Preferably experienced in HR roles within logistics, cargo, retail, operations, or high-volume field organizations,
• Solid knowledge of recruitment, employee relations, performance management, learning & development, personnel affairs, and timekeeping processes,
• Experience working with both blue-collar and white-collar employees,
• Preferably experienced in subcontractor and vendor management,
• Proficiency in MS Office applications,
• Strong analytical, reporting, and problem-solving skills,
• Strong communication and relationship management skills,
• Strong organizational and follow-up skills,
• Ability to adapt to a fast-paced and dynamic working environment,
• Strong team player with a collaborative and solution-oriented mindset,
• Based in or willing to be based on the Anatolian side of Istanbul or in/around Gebze.

Job Description

• Analyze the HR needs of assigned regional operations and support the effective execution of relevant HR processes,
• Identify regional recruitment needs and manage candidate sourcing, interviewing, and selection processes,
• Ensure end-to-end recruitment and onboarding processes are carried out in line with company policies and procedures,
• Plan and follow up on orientation and onboarding processes for new employees,
• Support the effective implementation of performance management, talent management, career development, and employee engagement processes across the field,
• Identify employee development needs and contribute to the planning and implementation of training and development initiatives,
• Provide HR guidance and support to employees and managers on HR-related matters,
• Follow up on employee relations and disciplinary processes in line with company policies and procedures,
• Monitor employee personnel records, leave, absenteeism, attendance, timesheets, and overtime processes in coordination with relevant teams,
• Prepare regular HR reports, analyze data, and contribute to identifying improvement areas and action plans,
• Follow up on HR processes related to subcontracted employees and coordinate with relevant internal and external stakeholders,
• Contribute to initiatives aimed at improving employee experience, engagement, and communication across the field,
• Ensure the consistent and effective implementation of company HR policies, procedures, and practices across regional operations,
• Support the compliance of HR processes with applicable labor legislation and company policies,
• Perform required transactions in HR systems and ensure the accuracy and integrity of HR data.