HR Operations Specialist (Temporary)- Hybrid

BR2752 GE Marmara Technology Center Muhendislik Hizmetleri Limited Sirketi Kartal Subesi; Fatih; On-site; TRY 350,000 - 520,000; Full time

Job summary

GE Aerospace Türkiye seeks an HR Operations professional to manage service delivery, employee data, and HR system transactions. You will handle tickets, ensure data integrity, and support escalations in a fast-paced environment.

Role requires strong Turkish and English communication, cross-functional collaboration, and a focus on process improvements. This position is based in Istanbul and emphasizes delivering Best-in-Class HR services.

Qualifications

• Experience in HR Operations and service delivery.
• Ability to manage employee data and HR transactions.
• Strong communication in Turkish and English.

Responsibilities

• Respond to employee and HR service tickets.
• Enter and process transactions in HR systems.
• Manage escalations and inquiries; support process improvements.

Skills

HR Operations

Service Delivery

Data Entry

Turkish-English

Education

Bachelor's degree

Tools

Workday

Job description

Job Description Summary

In this role, you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Benefits, Time & Attendance, Workday data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description Site Overview

GE Aerospace has an advanced engineering center located in İstanbul, Kartal, complemented by cutting-edge laboratories in Kocaeli, Gebze. Our offices in İstanbul and Ankara provide essential support to commercial and defense engines across the country. Our highly skilled engineers at the Türkiye Technology Center contribute to GE Aerospace’s engineering work on indigenous programs, new engine programs, software development, and additive manufacturing, supporting the country’s position as an advanced aerospace hub. We are committed to a culture based on respect for people and provide professional growth opportunities for our employees. Join us and find an opportunity to shape the future of flight.

Role Overview

Individuals who are responsible for responding to employee and HR service ticket requests, direct entry and processing of transactions into HR systems, and management of escalations and questions. Includes those who lead Service Delivery teams and/or the operations for such teams. Includes areas such as: Reporting, employee data management, employee lifecycle management, HR systems help desk, business relations, escalations, etc. For use in Shared Service teams only. Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills. Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area. May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters. A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

The Ideal Candidate

Detail-oriented HR professional with experience in HR Operations Service Delivery, employee data management, and HR systems support. Brings strong communication skills in Turkish and English, sound judgment within established procedures, and the ability to manage service tickets, transactions, and escalations effectively. Recognized for building strong customer relationships, supporting employee lifecycle processes, and contributing to smooth, accurate, and responsive HR service delivery.

Basic Qualifications

• This role requires basic experience in the Human Resources & HR Operations Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience). Turkish and English language.

Preferred Qualifications

• Strong oral and written communication skills.
• Ability to document, plan, market, and execute programs.
• Previous experience in HR Operations.

#LI-NU1 At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely.

We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft.

At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model.

We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential.

For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose.

We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.

At GE Aerospace, we have an unwavering commitment to the future of safer and more efficient flight and believe in our talented people to make it happen. Here, you will tackle exciting challenges alongside some of the brightest minds in the industry. Together, we will drive a new era of growth in aerospace and defense.