HR Business Partner
ING Hubs B.V. Turkiye
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Benefits offered by this job
Job summary
ING Hubs Türkiye is seeking an HR Business Partner, Talent & Learning Lead to partner with business leaders and drive talent development, learning, and organizational capability across the organization.
The role focuses on designing integrated talent, learning, succession, and organizational development initiatives while serving as a trusted advisor to leadership and enabling a strong pipeline of future leaders in a globally distributed ING network.
Qualifications
- Bachelor’s degree in Business Administration, Psychology, Organizational Development, or related field.
- Significant experience in HR, including HR Business Partnering, Talent Management, Learning & Development, or Organizational Development.
- Experience implementing global programs, designing and delivering talent, succession, leadership, and learning initiatives.
- Strong stakeholder management and influencing capabilities.
- Experience working with senior leaders and management teams.
- Strong facilitation, communication, and consulting skills.
- Ability to translate business strategy into practical people and capability solutions.
Responsibilities
- Talent Strategy & Talent Management: design and improve HR frameworks across recruitment, performance, development, succession, compensation, diversity and onboarding.
- Learning & Capability Development: diagnose capability gaps and deliver targeted learning interventions.
- Leadership Development: lead leadership assessment, workshops, and programs to strengthen leadership effectiveness.
- Organizational Development & Change: support org design and change initiatives.
- Strategic HR Business Partnering: provide guidance on policies, analytics, and workforce planning.
- People Analytics & Insights: leverage data to inform talent decisions and learning investments.
- Governance & Continuous Improvement: ensure compliance and measure impact of HR initiatives.
Skills
Education
Job description
The HR Business Partner, Talent & Learning Lead partners with business leaders and the Head of HR to drive organizational capability, leadership effectiveness, talent development, and workforce readiness across ING Hubs Türkiye. The role serves as the primary Talent & Learning expert for the organization, translating business strategy into integrated talent, learning, succession, and organizational development initiatives. Acting as a trusted advisor to leaders, the role supports business performance through strategic people solutions while ensuring a strong pipeline of future leaders and critical capabilities aligned with ING's long-term ambitions. The position contributes to broader HR priorities through business partnering, data-driven insights, and organizational effectiveness expertise.
At ING Hubs Türkiye, flexibility is more than a benefit — it's part of how we work. Our hybrid model is designed to balance collaboration, innovation and personal flexibility. Team members typically work from our Vadistanbul office two days per week during three weeks of the month, while one week each month is fully remote. We also offer additional flexibility throughout August, allowing colleagues to work remotely while staying connected with their global teams. As part of a globally distributed organization, you will collaborate with colleagues across multiple ING locations and contribute to analytical solutions deployed across international banking markets.
Talent Strategy & Talent Management Contribute specialist expertise to the design and continuous improvement of integrated HR frameworks and tools across recruitment, performance management, development, career and succession planning, compensation and benefits, diversity, onboarding, offboarding, and talent retention, ensuring alignment with design principles, internal policies, and applicable legal requirements while enabling the sustainable attraction, development, and retention of talent. Drive annual talent review processes, talent calibration discussions, and succession planning activities across ING Hubs Türkiye. Partner with business leaders to identify talent risks, succession gaps, and high-potential talent, and create targeted development and mitigation plans. Lead the design and execution of talent strategies aligned with organizational priorities, future capability needs, and business growth. Learning & Capability Development Engage with line managers to clarify short-term learning priorities, gather performance and competency data, diagnose capability gaps against required standards, and agree the intended outcomes of learning and development interventions. Engage with line managers to clarify short-term learning priorities, gather performance and competency data, diagnose capability gaps against required standards, and agree the intended outcomes of learning and development interventions. Design and develop complex learning courses, program strands, and high-quality learning resources, applying appropriate methodologies and delivery channels to maximize learner engagement and achievement of defined learning outcomes. Provide specialized training, coaching, and expert guidance across the organization, while working within the established development framework to strengthen own capabilities and those of direct reports. Develop and execute the learning and capability-building strategy, including learning journeys, leadership development programs, and capability academies aligned with business priorities. Partner with global Talent & Learning teams to localize and deploy enterprise learning initiatives. Continuously assess future skill requirements and establish development solutions to address capability gaps. Foster a culture of continuous learning, experimentation, and professional growth. Leadership Development Lead leadership assessment and development initiatives that strengthen coaching, feedback, people management, career development, and overall leadership effectiveness. Facilitate workshops, leadership programs, and development interventions. Organizational Development & Change Provide organizational development expertise to improve team effectiveness, collaboration, and organizational performance. Support organizational design and restructuring initiatives when required. Partner with leaders to drive successful people and organizational change initiatives during periods of growth and transformation. Strategic HR Business Partnering Provide specialist advice on the interpretation and application of HR policies and procedures, resolving complex queries and issues and escalating highly complex or contentious matters to the appropriate decision-makers. Deliver complex analyses of internal and external information and evaluate sophisticated resourcing scenarios to generate strategic insights and support the development of the strategic workforce plan. Act as a strategic HR partner to leadership teams, providing guidance on organizational effectiveness, talent, leadership, workforce capability, and employee development. Support workforce planning discussions through capability assessments, talent insights, and organizational data. Build trusted relationships and influence decision-making through evidence-based people recommendations. People Analytics & Insights Utilize workforce, talent, learning, and engagement data to identify trends and opportunities. Generate insights that support talent decisions, succession planning, learning investments, and organizational priorities. Monitor effectiveness and business impact of talent and learning initiatives through defined metrics and governance mechanisms. Governance & Continuous Improvement Monitor and review performance and behaviors within the role’s areas of responsibility, proactively identifying and resolving noncompliance with organizational policies, regulatory requirements, and applicable codes of conduct. Maintain governance and oversight of talent review, succession planning, development processes, and ING talent management standards. Establish measurement frameworks to evaluate effectiveness, adoption, and outcomes of talent and learning initiatives. Contribute to continuous improvement of HR, Talent & Learning practices.
The role will have primary accountability for: Talent Review governance and execution. Succession Planning framework and pipeline health. Leadership Development strategy and implementation. Learning Strategy and capability-building agenda. Internal mobility and career development initiatives. Organizational Development and culture initiatives that strengthen workforce capability. HR partnership for designated leadership teams.
- Bachelor's degree in Business Administration, Psychology, Organizational Development, or a related field.
- Significant experience in Human Resources, including HR Business Partnering, Talent Management, Learning & Development, or Organizational Development.
- Experience in implementing global programs, designing and delivering talent, succession, leadership, and learning initiatives.
- Strong stakeholder management and influencing capabilities.
- Experience working with senior leaders and management teams.
- Strong facilitation, communication, and consulting skills.
- Ability to translate business strategy into practical people and capability solutions.
- Strong analytical and problem-solving capabilities.
- Strength of succession pipelines for critical positions.
- Leadership capability improvement across people leaders.
- Increased internal mobility and development outcomes.
- Successful execution of Talent Review and succession processes.
- Learning participation, effectiveness, and business impact measures.
- Positive stakeholder satisfaction from business leaders.
- Improved organizational capability aligned with strategic priorities.
Reporting directly to the Head of HR, this role acts as the organization's lead expert for Talent, Learning and Organizational Development, while partnering with selected business areas on strategic people priorities. The role is expected to operate with a high degree of autonomy, influence senior stakeholders, and serve as a key driver of ING Hubs Türkiye's ambition to build exceptional talent, strong leadership pipelines, and a culture of continuous growth.
Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.
- Leave: Enjoy 14 days of welcome leave, even in your first year
- Career Opportunities: Self-driven career paths and international opportunities
- Personal Growth: Challenging work and continuous development
- Dynamic Environment: Informal, vibrant, and collaborative culture
- Innovation Culture: Explore and apply PACE methodology
- Global Exposure: Participate in international projects and communities
- Communication & Celebrations: Various communication activities and celebrations
- Health Care: Comprehensive private health insurance for you and your family
- Private Pension Plan
- Meal Card
- Transportation Allowance
- MultiSport Membership
- English Language Development Support
- Remote working opportunities throughout August
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. About ING Hubs Following ING's strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations. Present in Poland, Romania, Slovakia, the Philippines, Türkiye and Spain, ING Hubs employ more than 13,000 professionals in domains such as software development, data management, operations and non-financial risk. Discover ING Hubs Türkiye ING Hubs Türkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities. We value strong work ethics, knowledge sharing and flexibility in our way of working – it is both our promise to you and what we look for in new colleagues. Let’s meet! We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!
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