Business Analyst

ING Wholesale Banking; Fatih; Hybrid; TRY 480,000 - 800,000; Full time

Benefits offered by this job

Welcome Leave 14 days

Private Pension Plan

Meal Card

Transportation Allowance

MultiSport Membership

Health insurance for you and family

Remote work opportunities (August)

Job summary

ING Hubs Türkiye is seeking talents to join an international network of professionals. The team will provide borderless services with bank-wide capabilities, building on an established framework and mission. You will work across a diverse set of IT and business stakeholders in a dynamic banking environment.

The role emphasizes collaboration, agile practices, and delivery of high-quality solutions, with a hybrid and remote-friendly model and generous onboarding benefits.

Qualifications

• 5+ years in banking industry.
• Knowledge of collection, payment, credit is a plus.
• Translate business needs into technical requirements.
• Explain responsibilities and timelines with MVP mindset.
• Deliver detailed implementation roadmaps and oversee the solution in discovery.
• Involve post-implementation testing and interface issue resolution.
• Identify and manage risks across the product life cycle.
• English proficiency at C1 level.

Responsibilities

• Facilitate understanding among stakeholders (Architects, PO, DevOps, IT) regarding roles, deliverables and timelines.
• Deliver implementation roadmaps from strategic business and IT context.
• Oversee and challenge solutions during discovery phase.
• Stay involved post-implementation to conduct integration testing.
• Identify and manage risks and propose improvements across squads.

Skills

Stakeholder collaboration

English communication

Agile

Risk management

Problem solving

Communication

Education

Bachelor's degree or higher

Job description

About ING Hubs

In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as software development, data management, and retail operations. ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.

Discover ING Hubs Turkiye

ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.

About You

• 5+ years experiences in Banking industry
• Collection, payment, credit knowledge is a plus
• Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
• Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
• Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
• Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
• Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
• Good communication skills in English (C1 level)

How To Succeed

• Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
• Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
• Holder of a bachelor’s or post-graduate degree, with experience in agile methodologies.
• Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
• A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.

Equal Opportunity

Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

What We Offer At ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.

Be Yourself, Be an ING'er

• Welcome Leave: Enjoy 14 days of welcome leave, even in your first year
• Self-driven career opportunities
• Challenging projects and continuous learning opportunities
• Flexible hybrid working model
• Remote working opportunities throughout August
• Training budget and Udemy partnership
• Global mobility and international career opportunities
• Comprehensive health insurance for you and your family
• Private Pension Plan
• Meal Card
• Transportation Allowance
• MultiSport Membership
• English Language Development Support
• Innovation culture powered by PACE methodology
• Regular communication activities and celebrations

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?

Then there is no better place to invest your talents than at ING.