Hospitality Admin & Guest Services Coordinator

Sheraton Hotels & Resorts; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Sheraton Hotels & Resorts in Istanbul is seeking an Administrative professional to serve as the frontline contact for guests and colleagues. You will respond to inquiries by phone and email, update guest records, prepare documents, and support office operations while upholding company policies and ensuring a polished, respectful guest experience.

This non-management, full-time role is based on site at Haci Ahmet Mah, Istanbul, Türkiye, offering opportunities to contribute to a global hospitality

Qualifications

• Administrative duties including data entry, filing, and document preparation.
• Excellent communication and organization skills.
• Ability to use standard office software (word processing, spreadsheets).

Responsibilities

• Serve as point of contact for guests and colleagues via phone and email.
• Enter and retrieve information in databases, update records and reservations.
• Prepare letters, memos, and other documents; assist with office tasks as needed.

Job description

Sheraton Hotels & Resorts in Istanbul is seeking an Administrative professional to serve as the frontline contact for guests and colleagues. You will respond to inquiries by phone and email, update guest records, prepare documents, and support office operations while upholding company policies and ensuring a polished, respectful guest experience.

This non-management, full-time role is based on site at Haci Ahmet Mah, Istanbul, Türkiye, offering opportunities to contribute to a global hospitality