Head of Stewarding & Hotel Operations

HSH Group / The Peninsula Hong Kong; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

The Peninsula Istanbul is seeking a proactive Stewarding Leader to oversee back-of-house operations in a luxury hotel setting. You will drive maintenance, safety, and cleaning standards while managing budgets and inventory alongside a motivated team.

Ideal candidates have 3+ years in a leadership role within a luxury hotel, strong cost-control ability, and excellent communication across management levels. A hospitality degree and independent, analytical work style are essential.

Qualifications

• Stewarding operations, including cost control.
• 3 years’ experience in a leadership capacity within a luxury hotel environment.
• Previous experience with local outsource companies.
• Completion of a Hospitality Degree.
• Ability to communicate well on all levels of management.
• Self-starter and independent.
• Analytical, detailed oriented and organized.

Responsibilities

• Implements and ensures the maintenance of the hotel and department regulations, policies and procedures including but not limited to: House Rules and Regulation, Health and Safety, Emergency Response and Standard Operations Procedures.
• Is responsible for managing and ensuring the impeccable maintenance and cleanliness of the hotel’s back of house facilities. Ensures completion of daily and monthly checklists and walkthroughs and routine preventative maintenance schedules. Leads and supervises the completion of all maintenance improvements. Recommends improved cleaning products or cleaning methods toward optimal levels of sanitation and cleanliness throughout the entire back of house areas.
• Is responsible for annual review and creation of the Stewarding Operating Budgets in accordance with hotel business plans and objectives and ensures the monthly and annual expense targets are met in line with forecasted revenues. Assures labour productivity levels and payroll expenses in accordance with budgetary guidelines and required service levels.
• Manages inventory and controls stores of the F&B OSE, the hotel’s CGS and F&B’s cleaning supplies to maintain par levels and manages quality, breakage, costs, and loss.
• Manages the hotels waste removal and recycling programmes and supports the Vision 2030 Community and Social Responsibility Objectives for the Stewarding Department.
• Is proficient in all Conference and Banqueting set ups and can plan ahead for set up and tear down.
• Hires, develops, motivates, supervises, and coaches department employees in maintaining a culture in compliance with mission, vision, values, and cores principles HSH.

Skills

Leadership

Cost control

Analytical

Communication

Self-starter

Detail oriented

Education

Hospitality degree

Job description

The Peninsula Istanbul is seeking a proactive Stewarding Leader to oversee back-of-house operations in a luxury hotel setting. You will drive maintenance, safety, and cleaning standards while managing budgets and inventory alongside a motivated team.

Ideal candidates have 3+ years in a leadership role within a luxury hotel, strong cost-control ability, and excellent communication across management levels. A hospitality degree and independent, analytical work style are essential.