Luxury Housekeeping Supervisor: Guest Experience Lead

Raffles Hotels & Resorts; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

Raffles Istanbul is seeking a Housekeeping Supervisor dedicated to luxury hospitality and guest satisfaction. You will lead a high-caliber team, ensure immaculate cleanliness, and uphold exceptional service standards in a fast-paced luxury hotel environment.

The ideal candidate has 1–2 years’ supervisory experience in housekeeping, strong English communication, and a professional, guest-centered approach to daily operations.

Qualifications

• Passion for luxury hospitality and exceptional service.
• Strong interpersonal and communication skills.
• Attention to detail and commitment to excellence.
• Ability to work as part of a diverse, dynamic team.
• Previous experience in a luxury hotel environment is an asset.
• A proactive, solution-oriented approach.
• Degree from a School of Tourism & Hotel Management.
• Excellent reading, writing, and oral proficiency in English.
• Minimum 1–2 years of experience in the Housekeeping Department as a Supervisor.
• Good communication and guest contact skills.
• Well-presented and professionally groomed at all times.
• Strong organizational and time management abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Positive attitude with a strong sense of responsibility and teamwork.
• Commitment to maintaining the highest standards of cleanliness, hygiene, and guest satisfaction.

Skills

Luxury hospitality passion

Interpersonal communication

Attention to detail

Proactive problem solving

Teamwork in diverse environments

Guest service excellence

Education

School of Tourism & Hotel Management degree

Job description

Raffles Istanbul is seeking a Housekeeping Supervisor dedicated to luxury hospitality and guest satisfaction. You will lead a high-caliber team, ensure immaculate cleanliness, and uphold exceptional service standards in a fast-paced luxury hotel environment.

The ideal candidate has 1–2 years’ supervisory experience in housekeeping, strong English communication, and a professional, guest-centered approach to daily operations.