Global Strategic Operations Lead — Payments

Dlocal Corp; Fatih; On-site; TRY 480,000 - 720,000; Full time

Benefits offered by this job

Flexibility

Fintech industry

Referral bonus

Social budget

dLocal houses

Job summary

dLocal is a leading fintech enabling merchants to expand payments across 40 countries. We seek a Strategic Operations Manager in Turkey to drive scalable processes, optimize performance, and support cross‑functional initiatives across the organization.

The ideal candidate will be a strategic thinker with 5+ years in operations or strategy, fluent in English, and able to travel. You will collaborate with leadership, manage partners, and champion change to improve efficiency and growth.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• MBA or advanced degree preferred.
• 5+ years in operations management or strategy.
• Experience in Payments, Fintechs, and Digital Banks.
• Strong analytical and data‑driven decision making.
• Proficient with Excel, project management tools, and data visualization.
• Willing to work across time zones.
• Fluent in English.
• Willingness to travel.
• Ability to build a relevant business network.

Responsibilities

• Collaborate with senior leadership to define and implement operational strategies aligned with company goals.
• Analyze current processes and systems to identify inefficiencies and drive improvements for scalability and efficiency.
• Develop and track KPIs to monitor and improve team and organizational performance.
• Manage relations and negotiations with partners and local acquirers.
• Lead cross‑functional projects, ensuring alignment, clear communication, and timely delivery of results.
• Champion change initiatives by effectively communicating their value and adoption.

Skills

Operations management

Strategy

Payments industry

Analytics

Excel

Asana

Trello

Power BI

English

Networking

Travel

Education

Bachelor’s degree

MBA preferred

Tools

Excel

Power BI

Tableau

Asana

Trello

Job description

dLocal is a leading fintech enabling merchants to expand payments across 40 countries. We seek a Strategic Operations Manager in Turkey to drive scalable processes, optimize performance, and support cross‑functional initiatives across the organization.

The ideal candidate will be a strategic thinker with 5+ years in operations or strategy, fluent in English, and able to travel. You will collaborate with leadership, manage partners, and champion change to improve efficiency and growth.