Global Logistics & Ops Specialist - Hybrid/Remote

Porte; Beşiktaş; Hybrid; TRY 320,000 - 520,000; Full time

Job summary

Porte is seeking a Global Operations Specialist to join the Shippn team in Istanbul. This role supports shipment planning, order coordination, and 3PL collaboration, with a focus on efficiency and cost control.

The position requires strong English, negotiation and communication skills, plus hands-on experience in logistics, e-commerce, or startup environments. Hybrid or remote options are available for candidates based in Istanbul.

Qualifications

• Degree in Engineering, Supply Chain, Logistics, or Business required.
• Proficient MS Excel and Microsoft Office.
• English fluency is mandatory; another language is a plus.

Responsibilities

• Arrange shipment of goods to customers, manage customer requests (quotations, orders, payments, after-sale...).
• Develop relations with new customers and service providers; offer guidance and alternatives.
• Ensure order details comply with legal requirements; coordinate between e-commerce sites, customers, and 3PLs; monitor customs clearance and deliveries.
• Handle customer complaints and resolve issues; manage returns and costs.
• Monitor service performance and drive process improvements to reduce costs.

Skills

English fluency

Negotiation

Communication

Education

MSc or BSc in Engineering/Supply Chain/Logistics/Business

Tools

MS Excel

Microsoft Office

Job description

Porte is seeking a Global Operations Specialist to join the Shippn team in Istanbul. This role supports shipment planning, order coordination, and 3PL collaboration, with a focus on efficiency and cost control.

The position requires strong English, negotiation and communication skills, plus hands-on experience in logistics, e-commerce, or startup environments. Hybrid or remote options are available for candidates based in Istanbul.