Global IT Systems Administrator - On-site & User Support

Human Kapital; Süleymanpaşa; On-site; TRY 260,000 - 380,000; Full time

Job summary

Human Kapital is searching for an IT System Administrator to support users on-site, manage computer/workstation lifecycles, and coordinate with headquarters IT abroad. The role requires 5–8 years in IT, strong English, and SAP experience, with travel to Tekirdağ region as needed.

The successful candidate will troubleshoot issues, deploy systems, maintain inventories, and collaborate with global IT teams in a manufacturing environment.

Qualifications

• Bachelor’s or Master’s degree in Computer Engineering, Information Systems, or a related field
• At least 5-8 years of IT experience, preferably in manufacturing companies
• Good command of English
• Advanced knowledge of Windows client systems and Office applications
• Experience working with SAP systems
• Strong technical knowledge of computer hardware and peripherals
• Experience in user support or field support is preferred
• Puts user satisfaction first and communicates effectively with employees at all levels
• Takes initiative, is results-oriented and hands-on
• Well-organized, methodical, and a good team player
• Open to change, flexible, and willing to share knowledge
• Able to travel periodically for short trips to coordinate with headquarters abroad
• Resides in or is willing to relocate to Tekirdağ or the surrounding area
• Holds a Class B driver’s license
• Male candidates must have completed military service

Responsibilities

• Provide on-site technical support to users, including troubleshooting and resolving issues, installation, equipment relocation, and IT guidance and training
• Manage the full lifecycle of computers and workstations, from deployment to decommissioning
• Oversee the handover and setup of new systems to users according to checklists
• Plan, prioritize, and resolve support requests
• Serve as the first point of contact at the user help desk
• Keep the hardware and software inventory up to date and prepare the related documentation
• Work in collaboration with the central IT team abroad

Skills

English proficiency

Windows/Office expertise

Hardware knowledge

Communication skills

Team collaboration

Travel flexibility

Driver’s license

Military service completed

Education

Bachelor’s or Master’s in Computer Engineering or Information Systems

Tools

SAP

Job description

Human Kapital is searching for an IT System Administrator to support users on-site, manage computer/workstation lifecycles, and coordinate with headquarters IT abroad. The role requires 5–8 years in IT, strong English, and SAP experience, with travel to Tekirdağ region as needed.

The successful candidate will troubleshoot issues, deploy systems, maintain inventories, and collaborate with global IT teams in a manufacturing environment.