Global Customer Service Coordinator — English/German

biletwise; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

biletwise in Istanbul, Türkiye, seeks a Customer Service professional fluent in English and German to support a Europe-based ecommerce platform focused on events.

The role requires handling product entries, quality checks, and SEO content contributions, with a flexible schedule and willingness to engage sports and music events. Based in Istanbul, you will provide courteous operational support to buyers and sellers and help ensure accurate event information.

Qualifications

• Graduate of any University degree program.
• Fluent or proficient in English and German languages.
• Able to handle flexible working hours and a fast-paced environment.

Responsibilities

• Entering event details into the system with dates, descriptions, and locations.
• Controlling, tracking, and confirming the correctness of product entries.
• Providing courteous operational support to buyers and sellers on the platform.
• Participating in all team operations and contributing to SEO content for products.

Skills

Customer service

Multitasking

Education

University degree

Tools

MS Word

MS Excel

PowerPoint

Job description

biletwise in Istanbul, Türkiye, seeks a Customer Service professional fluent in English and German to support a Europe-based ecommerce platform focused on events.

The role requires handling product entries, quality checks, and SEO content contributions, with a flexible schedule and willingness to engage sports and music events. Based in Istanbul, you will provide courteous operational support to buyers and sellers and help ensure accurate event information.