Customer Service – English/German Fluency

biletwise; Fatih; On-site; TRY 35,000 - 52,000; Full time

Job summary

Biletwise, a Europe-based ecommerce leader in Turkey since 2017, seeks a proactive team member. You will enter and verify global events into the system, ensuring accuracy and helpful support for users who buy and sell through the platform.

You will also contribute to SEO content and participate in daily operational activities with a flexible schedule. The role suits graduates or professionals with a few years of relevant experience, and requires interest in sports and music events alongside

Qualifications

• Graduate of any University degree program.
• At least 2 years of experience or long-term part-time work in education life.
• Proficient in English, Spanish, Italian, German, French or Arabic.
• Able to handle flexible working hours and fast pace.
• Interested in sports and music events.
• Good command of MS Word, Excel and PowerPoint.

Responsibilities

• Enter worldwide events (products) into the system with date, description and location.
• Control, track and confirm the correctness of entered products.
• Provide courteous and helpful operational support to buyers and sellers.
• Participate in all operational activities carried out by the team.
• Create content to contribute to product SEO.

Skills

Languages

Education

University degree

Tools

MS Word

Excel

PowerPoint

Job description

Would you like to pursue a career in a Europe based e-commerce company that has been the market leader in the Turkish market since 2017 and has been growing rapidly in the European market since 2020, operating globally in sports and entertainment oriented events?

We would like to see you in Biletwise's professional team!

Key Responsibilities:

Entering worldwide events (we call "product") into the system like when will it happen, description of what will happen, where it takes place.

Controlling, tracking and confirming the correctness of the products entered into the system.

To provide the best, polite, courteous and helpful operational support to users who buy and sell through the system.

To take part in all operational activities carried out by the team.

To produce new content that will contribute to the SEO work of the products.

Required Qualifications:

Graduate of any University degree program.

At least 2 years of experience or recently graduated but has long-term part-time work experience in education life

Proficient in at least one of English, Spanish, Italian, German, French, Arabic languages.

Able to keep up with flexible working hours and hard work tempo.

Interested in and following sports and music events.

Good command of computer programs such as MS Word, Excel, PowerPoint.