Global Customer Account Specialist – Packaging Solutions

Amcor Limited; Konak; On-site; TRY 300,000 - 420,000; Full time

Benefits offered by this job

13 salaries per year

Annual bonus

Bi-monthly shopping checks

Employee assistance program

Social activities

Reward & recognition system

MultiSport Card

Global working environment

Supply Chain Team

Job summary

Amcor Limited is seeking a Customer Service and Sales Operations professional in Turkey. You will own customer issues, manage orders, and coordinate with internal partners to meet commitments.

The role requires a university degree, 1–2 years of customer service experience in packaging, fluent English, and strong MS Office skills; travel is expected. Amcor offers a global environment, annual bonus and 13 salaries per year.

Qualifications

• University degree from a reputable university in engineering, business or IR.
• 1–2 years of Customer Service and Sales ops experience in packaging.
• Fluent in English, written and spoken.
• Strong MS Office skills (Excel, Word, PowerPoint).
• Team player with ability to build relationships with customers and colleagues.
• Motivated, energetic, uses positive language with customers.
• Negotiation and conflict management; professional presence.
• Willingness to travel.

Responsibilities

• Own customer issues and pursue satisfactory resolution.
• Proactively notify customers about inventory, inquiries, backorders and deliveries.
• Coordinate with internal partners to meet customer requirements.
• Receive and process all customer orders, including complex/urgent orders.
• Handle complaints and returns per policy; request additional info as needed.
• Monitor open orders to ensure on-time deliveries.
• Follow up on sales vs forecast and understand variations.
• Monthly reporting of sales activity in the area.
• Other duties assigned by the line manager.

Skills

Fluent English

MS Office

Team player

Motivated and energetic

Negotiation skills

Interpersonal communication

Travel flexible

Analytical thinking

Education

Engineering/Business/IR degree

Job description

Amcor Limited is seeking a Customer Service and Sales Operations professional in Turkey. You will own customer issues, manage orders, and coordinate with internal partners to meet commitments.

The role requires a university degree, 1–2 years of customer service experience in packaging, fluent English, and strong MS Office skills; travel is expected. Amcor offers a global environment, annual bonus and 13 salaries per year.