German CX Advisor — Remote Türkiye | Big Earnings Potential

Cross Border Talents; Fatih; Remote; TRY 1,506,024 - 2,008,032; Full time

Benefits offered by this job

Competitive salary

Performance recognition bonuses

Attendance bonuses

Job summary

A leading international company is seeking a German Customer Experience Advisor to deliver exceptional service in Turkey. You will manage customer inquiries and provide insightful, empathetic support handling cancellations and refunds. The role offers a competitive salary, performance-based bonuses, and a structured work week with rotational shifts. If you are passionate about customer service and fluent in German, this is a great opportunity to join a dynamic team.

Qualifications

• Fluent German speakers with experience in customer service.
• Strong communication skills for effective problem-solving.
• Ability to handle complex customer inquiries.

Responsibilities

• Manage and resolve a variety of customer inquiries.
• Provide clear and empathetic support through calls and emails.
• Handle complex issues like cancellations and refunds.

Skills

Fluent in German

Exceptional communication skills

Customer service experience

Job description

A leading international company is seeking a German Customer Experience Advisor to deliver exceptional service in Turkey. You will manage customer inquiries and provide insightful, empathetic support handling cancellations and refunds. The role offers a competitive salary, performance-based bonuses, and a structured work week with rotational shifts. If you are passionate about customer service and fluent in German, this is a great opportunity to join a dynamic team.