Gateway Supervisor - Sunrise Export & Import Operations

United Parcel Service Sweden Aktiebolag; Arnavutköy; On-site; TRY 600,000 - 800,000; Full time

Job summary

United Parcel Service Sweden Aktiebolag in Turkey seeks a logistics supervisor to oversee Sunrise export and import operations, ensuring timely execution and high-performance teams.

You will coach staff, monitor performance, and coordinate with airlines, customs, and internal departments to resolve issues while maintaining compliance and service levels. Strong leadership and English proficiency are essential.

Qualifications

• Bachelor's degree or equivalent experience in Engineering, Aviation, or a related field is preferred.
• Previous experience in air cargo, logistics, or gateway operations.
• Proven leadership or supervisory roles.
• Strong analytical, organizational, and problem-solving abilities.
• Good command of written and spoken English.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise and coordinate daily Sunrise Export and Import Operations to ensure smooth and timely operational execution.
• Lead, coach, and develop team members to achieve operational targets and maintain high-performance standards.
• Monitor daily operational performance, identify gaps, and implement corrective actions when required.
• Ensure compliance with company policies, customs regulations, security requirements, and operational procedures.
• Coordinate with internal departments, airline partners, customs authorities, and other stakeholders to resolve operational issues.
• Ensure proper handling and processing of export and import shipments in line with service commitments and operational requirements.
• Monitor workload distribution, resource allocation, and staffing to ensure operational continuity.
• Identify process improvement opportunities and drive initiatives to enhance productivity, efficiency, and service quality.
• Promote a strong safety culture and ensure adherence to all health and safety standards.
• Support cost optimization initiatives while maintaining operational excellence.

Skills

Leadership

Analytical thinking

Problem solving

English proficiency

Communication

Team supervision

Education

Bachelor's degree in Engineering / Aviation or related field

Job description

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Job Description:

Qualifications and Requirements

• Bachelor's degree or equivalent experience in Engineering, Aviation, or a related field is preferred.
• Previous experience in air cargo, logistics, or gateway operations.
• Proven leadership or supervisory roles.
• Strong analytical, organizational, and problem-solving abilities.
• Good command of written and spoken English.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and interpersonal skills.

Key Responsibilities

• Supervise and coordinate daily Sunrise Export and Import Operations to ensure smooth and timely operational execution.
• Lead, coach, and develop team members to achieve operational targets and maintain high-performance standards.
• Monitor daily operational performance, identify gaps, and implement corrective actions when required.
• Ensure compliance with company policies, customs regulations, security requirements, and operational procedures.
• Coordinate with internal departments, airline partners, customs authorities, and other stakeholders to resolve operational issues.
• Ensure proper handling and processing of export and import shipments in line with service commitments and operational requirements.
• Monitor workload distribution, resource allocation, and staffing to ensure operational continuity.
• Identify process improvement opportunities and drive initiatives to enhance productivity, efficiency, and service quality.
• Promote a strong safety culture and ensure adherence to all health and safety standards.
• Support cost optimization initiatives while maintaining operational excellence.