Founding Spa Director - Luxury Wellness Experience

Ennismore; Fatih; On-site; TRY 600,000 - 900,000; Full time

Job summary

Aliée, the flagship luxury lifestyle hotel in Istanbul, seeks a Spa Director to define the art of wellness within our sanctuary. You will lead all spa operations, curate guest journeys, and inspire a high-performing team while upholding the highest standards of luxury hospitality.

You will shape the spa's strategic vision, recruit and coach professionals, manage budgets, and collaborate across departments to elevate the guest experience and drive revenue.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Wellness Management, or a related field.
• Minimum of 8 years' leadership experience in luxury spa, wellness, or hospitality operations.
• Strong knowledge of luxury wellness concepts, preventive health, longevity, and integrative wellness programming.
• Proven experience leading multidisciplinary wellness teams.
• Familiarity with wellness clinic operations, advanced wellness technologies, diagnostic services, and medically supervised wellness programs.
• Proven ability to lead, motivate, and develop high-performing teams.
• Strong commercial acumen with budgeting, forecasting, financial analysis, and revenue optimization.
• Excellent leadership, organizational, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal abilities with a guest-centric mindset.
• Proficiency in spa management systems and Microsoft Office.
• Excellent command of written and spoken English; additional languages are a plus.

Responsibilities

• Lead the overall operation of the spa, ensuring seamless daily performance and guest satisfaction.
• Develop and implement the spa's strategic vision in alignment with the Aliée brand philosophy.
• Recruit, train, coach, and inspire a talented team of therapists, reception, fitness, and wellness professionals.
• Foster a culture of excellence, accountability, collaboration, and hospitality.
• Ensure all treatments and guest experiences exceed luxury standards.
• Manage departmental budgets, revenue strategies, forecasting, payroll, and cost control.
• Drive retail performance through product knowledge and team development.
• Develop innovative wellness programs, seasonal offerings, and signature experiences.
• Maintain the highest standards of hygiene, safety, maintenance, and regulatory compliance.
• Build relationships with guests to anticipate needs and create personalized experiences.
• Collaborate with Rooms, F&B, Sales & Marketing to enhance guest journeys.
• Analyze performance metrics and market trends to identify improvement opportunities.
• Establish relationships with luxury wellness partners and suppliers.

Skills

Leadership

Spa operations

Budgeting & forecasting

Revenue optimization

Team development

Guest experience

Communication

Microsoft Office

Education

Bachelor's degree in Hospitality Management, Business Administration, Wellness Management, or related field

Tools

Spa management systems

Microsoft Office

Job description

Aliée, the flagship luxury lifestyle hotel in Istanbul, seeks a Spa Director to define the art of wellness within our sanctuary. You will lead all spa operations, curate guest journeys, and inspire a high-performing team while upholding the highest standards of luxury hospitality.

You will shape the spa's strategic vision, recruit and coach professionals, manage budgets, and collaborate across departments to elevate the guest experience and drive revenue.