Field Service Engineer – Turkey & ME (Food Equipment)

Ishida Europe Limited; Turkey; On-site; TRY 70,000 - 90,000; Full time

Job summary

Ishida Europe Limited in Turkey is seeking a Field Service Engineer to install, commission, and service Ishida equipment for leading food manufacturers across the region.

You will travel extensively to customer sites, perform on-site diagnostics and maintenance, provide training, and promote service contracts while collaborating with engineering, sales and technical teams to ensure high equipment uptime.

Qualifications

• Engineering qualifications in Electrical, Electronic, Mechanical or Mechatronic Engineering.
• Strong fault-finding and diagnostic skills.
• Excellent communication and customer relationship skills.
• Ability to work independently and manage multiple priorities.
• Proactive, solution-focused problem-solving approach.
• Willingness to travel extensively across Turkey and the Middle East.
• Good written and spoken English; other European languages beneficial.

Responsibilities

• Install, commission and validate Ishida equipment at customer sites.
• Provide on-site technical support, preventive maintenance and fault diagnosis.
• Troubleshoot and repair equipment to maximise uptime.
• Deliver customer training on equipment operation and best practices.
• Promote and support service contract opportunities across installed base.
• Collaborate with Engineering, Sales and Technical teams to resolve issues.
• Maintain professional customer relationships and communicate progress.

Skills

Fault diagnosis

Customer service

Independent work

English language

Problem solving

Education

Electrical/Electronic/Mechanical/Mechatronic Eng degree

Job description

Ishida Europe Limited in Turkey is seeking a Field Service Engineer to install, commission, and service Ishida equipment for leading food manufacturers across the region.

You will travel extensively to customer sites, perform on-site diagnostics and maintenance, provide training, and promote service contracts while collaborating with engineering, sales and technical teams to ensure high equipment uptime.