Field Service Engineer – Laser Machines (Travel-Heavy)

Bodor; Konak; On-site; TRY 697,674 - 1,162,790; Full time

Job summary

Bodor, located in Turkey, is seeking a full-time customer support specialist for their laser machines. You will be responsible for offering technical advice and after-sales services, ensuring clients are satisfied with product usage. The role involves troubleshooting, training customers, and managing schedules for machine repairs. A relevant associate degree and hands-on experience with CNC machines are required.

The ideal candidate will have excellent communication skills, the ability to work under pressure, and proficiency in English or Chinese along with Turkish as working languages.

Qualifications

• 2 years of experience with automated CNC machines.
• Ability to read and interpret electrical and mechanical drawings.
• Proficient in remote communications.

Responsibilities

• Provide direct support for laser machines through various communication methods.
• Assist with troubleshooting mechanical and electrical problems.
• Manage customer follow-ups to ensure optimal machine use.

Skills

Technical advice

Troubleshooting

Mechanical repair

Customer training

Communication skills

Education

Associate degree in mechatronic, automation engineering, or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Bodor, located in Turkey, is seeking a full-time customer support specialist for their laser machines. You will be responsible for offering technical advice and after-sales services, ensuring clients are satisfied with product usage. The role involves troubleshooting, training customers, and managing schedules for machine repairs. A relevant associate degree and hands-on experience with CNC machines are required.

The ideal candidate will have excellent communication skills, the ability to work under pressure, and proficiency in English or Chinese along with Turkish as working languages.