Field Service Engineer – Electrophysiology Medical Devices

Biopharma Careers; Fatih; On-site; TRY 120,000 - 180,000; Full time

Job summary

Biosense Webster, Inc., a Johnson & Johnson company, is recruiting for a Field Service Engineer based in Istanbul, Türkiye. The role supports installation, maintenance, repair and upgrades of complex medical equipment across the assigned territory, with substantial field travel and on-site customer interaction.

You will work to ensure regulatory compliance, build strong customer relationships, and contribute to high-quality patient care through reliable device performance.

Qualifications

• Bachelor's degree or equivalent in Electrical/EE/Physics/Biomedical Eng.
• Proficiency in English and Turkish.
• Willingness to travel and valid driver's license.

Responsibilities

• Provide on-site and remote technical support for installation, maintenance, repair, and upgrade of Biosense Webster equipment.
• Manage service schedules, preventive maintenance, troubleshoot issues, and respond to emergency service requests.
• Build strong customer relationships, analyze satisfaction data, audit inventory, and maintain records in the Service Management System.
• Ensure regulatory compliance and support incident investigations; follow health, safety, and environmental policies.

Skills

English proficiency

Turkish proficiency

Communication

Organizational skills

Problem solving

Microsoft Office

Education

BSc in Electrical/EE/Physics/Biomedical Eng

Tools

Service management systems

Digital multimeters

Job description

Biosense Webster, Inc., a Johnson & Johnson company, is recruiting for a Field Service Engineer based in Istanbul, Türkiye. The role supports installation, maintenance, repair and upgrades of complex medical equipment across the assigned territory, with substantial field travel and on-site customer interaction.

You will work to ensure regulatory compliance, build strong customer relationships, and contribute to high-quality patient care through reliable device performance.