Field Service Engineer – Cardiac Electrophysiology Devices

Johnson & Johnson MedTech; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

Johnson & Johnson MedTech seeks a Field Service Engineer based in Istanbul to install, maintain, repair and upgrade Biosense Webster equipment. You will work 75% in the field and 25% in the office, providing on-site and remote support and building strong customer relationships.

Applicants should be fluent in English and Turkish, possess a relevant BSc degree, and be willing to travel frequently. The role requires strong problem-solving, safety awareness, and proficiency with service management

Qualifications

• Proficiency in English and Turkish; strong communication and problem-solving skills.
• Experience with service management systems and diagnostic test equipment.
• Willingness to travel; valid Class B driver's license; travel up to 75%.
• BSc in Electrical Engineering, Electrical and Electronics Engineering, Physics, or Biomedical Engineering preferred.

Responsibilities

• Provide on-site and remote support for installation, maintenance, repair, and upgrade of Biosense Webster equipment.
• Manage service schedules, perform preventive maintenance, troubleshoot issues, and respond to emergencies.
• Build strong customer relationships and maintain records in the Service Management System.
• Ensure regulatory compliance and support investigations; follow safety policies.

Skills

English proficiency

Turkish proficiency

Communication

MS Office

Problem solving

Organizational skills

Education

Electrical Engineering

Electrical and Electronics Engineering

Physics

Biomedical Engineering

Tools

Digital multimeters

Service management systems

Job description

Johnson & Johnson MedTech seeks a Field Service Engineer based in Istanbul to install, maintain, repair and upgrade Biosense Webster equipment. You will work 75% in the field and 25% in the office, providing on-site and remote support and building strong customer relationships.

Applicants should be fluent in English and Turkish, possess a relevant BSc degree, and be willing to travel frequently. The role requires strong problem-solving, safety awareness, and proficiency with service management