Field Application Engineer (FAE) | Tozed KangWei | Istanbul, Turkey (On-site)

Tozed KangWei

Fatih

On-site

TRY 300,000 - 420,000

Full time

7 days ago
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Job summary

Tozed KangWei in Istanbul seeks an experienced Field Application Engineer to join our team. The role focuses on pre-sales technical leadership, advanced bidding support, rigorous device testing, and strong post-sales customer success within Turkish telecom markets.

You will collaborate with R&D, sales, and international teams to ensure interoperability and carrier-grade performance of 4G/5G CPEs and IoT devices, driving successful deployments.

Qualifications

  • Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, IT, or related field.
  • 2-5 years of professional experience in ICT, telecom, or network engineering.
  • Strong knowledge of 4G/5G wireless, CPE devices, and industrial routers.
  • Experience in pre-sales support, RFP/RFQ bidding, and network testing.
  • Fluent in English and Turkish (reading, writing, speaking).
  • Legal eligibility to work on-site in Istanbul, Turkey.

Responsibilities

  • Lead pre-sales technical presentations, architectures, and client demos for 4G/5G CPEs and IoT terminals.
  • Provide expert bidding support, including RFP/RFQ responses.
  • Coordinate local mobile network testing, field trials, and interoperability validation with R&D.
  • Perform wireless performance analysis, troubleshooting, and post-sales support for deployed solutions.
  • Collaborate with sales, product management, and international engineering for seamless deployment.
  • Maintain comprehensive technical docs, test reports, and customer interaction logs.

Skills

Field Application Engineering
Pre-sales & bidding
4G/5G wireless
English Turkish bilingual
Device testing & interoperability
RFP/RFQ responses

Education

Bachelor's degree in Telecommunications or Electrical Engineering

Tools

Wireshark
Spectrum analyzers

Job description

Position Summary
  • Tozed KangWei, a global top-tier provider of 4G/5G Customer Premises Equipment (CPEs), IoT terminals, and industrial routers, is seeking an experienced Field Application Engineer (FAE) to join our team in Istanbul.
  • This full-time, on-site role requires 2 to 5 years of relevant ICT, telecommunications, or network engineering experience to support our expanding global footprint.
  • You will play a pivotal role in bridging technical pre-sales, network testing, R&D coordination, and post-sales customer success across Turkish telecom markets.
  • The ideal candidate brings comprehensive technical proficiency in wireless communications, RFP/RFQ bidding support, customer presentations, and local network interoperability validation.
  • Operating on-site in Istanbul, Turkey, you will collaborate closely with local mobile network operators, enterprise clients, and our international R&D engineering teams.
  • Tozed KangWei provides an innovative, high-growth global environment where your technical engineering expertise directly accelerates 5G and IoT adoption.
  • We welcome driven field engineers eager to tackle complex wireless challenges, deliver compelling technical presentations, and ensure exceptional customer satisfaction.
Detailed Job Description
  • As a Field Application Engineer (FAE) at Tozed KangWei, your core responsibilities encompass pre-sales technical leadership, bidding support, device testing, and post-sales customer support.
  • You will lead comprehensive pre-sales technical presentations, product demonstrations, and structured bidding support including RFP and RFQ responses for enterprise clients and operators.
  • Working in close collaboration with our R&D and engineering teams, you will execute rigorous device testing, validation, and interoperability checks within local mobile networks.
  • Your daily engineering duties include evaluating wireless signal performance, analyzing network packet captures, and ensuring that our 4G/5G CPEs and industrial routers meet carrier-grade standards.
  • You will ensure post-sales customer satisfaction by providing prompt troubleshooting, technical guidance, and rapid issue resolution for deployed hardware and software solutions.
  • Collaborating proactively with sales, product management, and international engineering departments ensures seamless product deployment and high customer retention.
  • Maintaining meticulous technical documentation, test reports, bidding records, and customer interaction logs ensures operational transparency and structured technical governance.
Key Responsibilities
  • Lead pre-sales technical presentations, solution architectures, and client demonstrations for 4G/5G CPEs and IoT terminals.
  • Provide expert bidding support, including technical responses for Request for Proposals (RFP) and Request for Quotations (RFQ).
  • Coordinate and execute local mobile network testing, field trials, and interoperability validation with R&D teams.
  • Ensure post-sales customer satisfaction by delivering prompt troubleshooting, configuration support, and issue resolution.
  • Analyze wireless network performance metrics, signal strength, throughput, and latency to optimize device integration.
  • Collaborate with sales and account management teams to evaluate customer requirements and formulate winning proposals.
  • Support firmware upgrades, patch deployments, and field engineering validations across client deployments.
  • Ensure strict adherence to international telecommunications standards, safety regulations, and quality guidelines.
  • Prepare comprehensive technical reports, testing summaries, and customer support documentation.
  • Maintain up-to-date field engineering records, support logs, and product issue tracking registers.
Required Qualifications & Skills
  • Bachelor’s Degree in Telecommunications Engineering, Electrical Engineering, Computer Science, Information Technology, or a related technical discipline.
  • 2 to 5 years of professional working experience in ICT, telecommunications, or network engineering.
  • Strong theoretical and practical knowledge of 4G/5G wireless communications, CPE devices, and industrial routers.
  • Proven experience in pre-sales technical support, RFP/RFQ bidding, and network testing methodologies.
  • Fluent command of both English and Turkish, encompassing strong reading, writing, and verbal communication skills.
  • Excellent analytical, problem-solving, and cross-functional client‑facing communication capabilities.
  • Legal eligibility and physical presence capability to work on‑site in Istanbul, Turkey.
Nice-to-Have Skills
  • Practical experience working with major telecom operators or wireless equipment vendors in Turkey or EMEA regions.
  • Hands‑on familiarity with RF testing tools, spectrum analyzers, and network protocol analyzers (e.g., Wireshark).
  • Basic scripting knowledge in Python or Bash for test automation and log analysis.
  • Prior working experience within IoT solution deployment or industrial automation environments.
  • Professional certifications in wireless networking or telecommunications engineering.
Application Information
  • Salary/Rate: Competitive International Standard Package
  • Deadline: Open / Immediate Hiring
  • Notice Period: Immediate to 30 Days Preferred
  • Contract Duration: Full-Time Permanent Position
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