EMEA Field Delivery Manager, Thermal Cooling

Vertiv Co; Fatih; Hybride; TRY 6 125 000 - 9 465 000; Plein temps

Résumé du poste

Vertiv Co is seeking an experienced Field Delivery Manager (Thermal Services) to lead a team of Field Service Engineers and Technicians across the EMEA region. You will oversee installation, commissioning, maintenance, diagnostics, and repairs of Vertiv's thermal and cooling solutions, including CRAC/CRAH units and chilled water systems.

The role requires strong people leadership, customer focus, and the ability to drive operational excellence while ensuring safety and compliance.

Qualifications

• Proven leadership of field service teams.
• Strong background in HVAC and cooling systems.
• Experience delivering service across regions (EMEA preferred).

Responsabilités

• Lead and develop a team of Field Service Engineers and Technicians.
• Orchestrate scheduling and resource allocation for timely service delivery.
• Ensure installation, commissioning, preventive and corrective maintenance, and diagnostics.
• Oversee thermal infrastructure solutions including CRAC/CRAH and chilled water systems.
• Act as escalation point for technical and customer issues.
• Monitor KPIs and customer satisfaction, drive service improvements.

Connaissances

People leadership

HVAC

Field service

Operational planning

Description du poste

Vertiv Co is seeking an experienced Field Delivery Manager (Thermal Services) to lead a team of Field Service Engineers and Technicians across the EMEA region. You will oversee installation, commissioning, maintenance, diagnostics, and repairs of Vertiv's thermal and cooling solutions, including CRAC/CRAH units and chilled water systems.

The role requires strong people leadership, customer focus, and the ability to drive operational excellence while ensuring safety and compliance.