E‑Commerce Launch & Growth Lead

MR DIY Türkiye; Arnavutköy; On-site; TRY 600,000 - 1,000,000; Full time

Job summary

MR.DIY Türkiye is seeking an experienced E-Commerce Manager to join its growing Digital Commerce organization. This role will support the launch of the company's e-commerce channel, manage day-to-day online operations, and drive improvements in the customer experience across the website and mobile app.

You will also coordinate campaigns and content, ensuring data accuracy and collaborating with cross-functional teams to optimize performance across digital channels.

Qualifications

• Bachelor's degree in Business Administration, Engineering, Marketing or other relevant disciplines.
• 8-10 years of hands-on experience in website and/or mobile application e-commerce operations.
• multi-category retail e-commerce experience is essential.
• Previous experience in home improvement, discount retail, chain retail, or other large-scale retail organizations is highly preferred.
• Proven experience managing high-volume online retail operations through website and mobile applications.
• Experience working with large product assortments and high-SKU environments.
• Experience managing high-traffic e-commerce platforms and major promo events.
• Hands-on experience with different e-commerce platforms and CMS.

Responsibilities

• Manage the day-to-day operations of MR.DIY Türkiye's e-commerce website and mobile application.
• Collaborate with internal and external stakeholders during the implementation of the digital commerce platform.
• Continuously optimize the customer journey and user experience across web and mobile channels.
• Monitor and improve the homepage, category, listing and product detail pages performance.
• Coordinate the execution of campaigns, seasonal activities, product launches and the commercial calendar across digital channels.
• Ensure the accuracy of product content, images, pricing, inventory and promotions.
• Identify opportunities to improve on-site search, filtering, sorting and navigation.
• Work closely with UX/UI, Marketing, CRM, IT, Category Management and Operations teams.
• Monitor website and mobile application performance using Google Analytics, Search Console, Firebase and other analytics tools.
• Analyze key e-commerce KPIs and recommend improvement actions.
• Support A/B testing initiatives and CRO projects.
• Coordinate operational activities with agencies, technology partners and external vendors.
• Prepare regular business performance reports and provide actionable insights.
• Manage and develop end-to-end eComm merchandising process.

Skills

Analytical thinking

Stakeholder management

Cross-functional collaboration

English communication

UX/UI understanding

CRO/SEO

Data-driven decisions

Fast-paced environment

Education

Bachelor's degree in Business Administration, Engineering, Marketing or relevant discipline

Tools

Google Analytics

Search Console

Firebase

Looker Studio

Power BI

Job description

MR.DIY Türkiye is seeking an experienced E-Commerce Manager to join its growing Digital Commerce organization. This role will support the launch of the company's e-commerce channel, manage day-to-day online operations, and drive improvements in the customer experience across the website and mobile app.

You will also coordinate campaigns and content, ensuring data accuracy and collaborating with cross-functional teams to optimize performance across digital channels.