Dutch Customer Support Agent | Rotating Shifts (Turkey)

Lingo-nova; Konak; On-site; TRY 30,000 - 40,000; Full time

Benefits offered by this job

Meal vouchers

Private health and life insurance

Job summary

Lingo-nova is seeking Dutch Customer Support Agents to work in Turkey. The role involves answering inbound calls and resolving customer inquiries empathetically and efficiently.

Ideal candidates will be fluent in Dutch and possess good English skills, with strong communication, listening, and time management abilities. The position offers a competitive salary along with meal vouchers and private health and life insurance.

Qualifications

• Fluency in Dutch and good English required.
• Availability for rotating shifts is essential.
• Excellent communication and empathy skills are necessary.

Responsibilities

• Answer inbound calls and customer inquiries.
• Provide support and resolve customer service issues.
• Maintain accurate data input into the customer services database.

Skills

Fluency in Dutch (C1/C2 Level or Native)

Good knowledge of English (B2 level)

Good communication skills

Good listening skills

Empathy skills

Time management skills

Team spirit

Flexibility

Job description

Lingo-nova is seeking Dutch Customer Support Agents to work in Turkey. The role involves answering inbound calls and resolving customer inquiries empathetically and efficiently.

Ideal candidates will be fluent in Dutch and possess good English skills, with strong communication, listening, and time management abilities. The position offers a competitive salary along with meal vouchers and private health and life insurance.