Digital Merchandising Supervisor

MR DIY Türkiye; Arnavutköy; On-site; TRY 180,000 - 300,000; Full time

Job summary

MR.DIY Türkiye is seeking an experienced Digital Merchandising Supervisor to join our newly formed Digital Commerce organization. You will ensure products are published and merchandised correctly across our website and mobile app, manage category navigation, and support campaign execution to deliver an outstanding shopping experience.

You will work with Marketing, HQ Category Management, Logistics, IT and Store Operations to establish digital merchandising processes and optimize performance

Qualifications

• Bachelor's degree in business administration, marketing, engineering or a related field.
• Hands-on experience with managing product merchandising across websites and mobile apps.
• Experience in home improvement or multi-category retail is highly preferred.
• Experience with large product assortments and high-SKU environments.

Responsibilities

• Manage product listing, publishing and digital merchandising across website and app.
• Ensure accuracy of product information, descriptions, images, pricing and inventory.
• Optimize category hierarchy, navigation, filtering, and sorting.
• Plan merchandising layouts for homepage, category pages, and campaigns.
• Publish products with correct categories, attributes and keywords.
• Execute merchandising during campaigns and promotions.
• Maintain data quality and consistency across SKUs.
• Improve on-site search and product discoverability.
• Analyze merchandising performance and provide actionable insights.
• Collaborate with Marketing, HQ Category Management, Logistics, IT and Store Ops.

Skills

e-commerce merchandising

category operations

product content management

analytical thinking

cross-functional collaboration

English communication

Education

Bachelor's degree in business/related field

Tools

CMS platforms

Google Analytics

Excel

Job description

MR.DIY first opened its doors in July 2005 as a small hardware store on Jalan Tuanku Abdul Rahman in Kuala Lumpur, Malaysia. Today, with more than 4000 stores worldwide, MR.DIY has expanded its store network in Europe for the first time with Malaysia, Singapore, Thailand, Brunei, Indonesia, Philippines, Cambodia, India, Spain and now Turkey is the most widespread Construction Market and It aims to become one of the Home Goods retailers.

Most MR.DIY stores encompass about average 10,000 square feet per store, providing a comfortable and wholesome family shopping experience. MR.DIY serves more than 188 million customers yearly at all its stores worldwide.

MR.DIY stores offer a wide selection of — approximately 18,000 SKUs — across 5 major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising amongst others toys, car accessories, jewellery, and cosmetics).

The company strives to always put customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality, and value-for-money, holding true to the company motto: “ALWAYS LOW PRICES”.

Digital Merchandising Supervisor

MR.DIY Türkiye is looking for an experienced Digital Merchandising Supervisor to join its newly established Digital Commerce organization.

This role will be responsible for ensuring products are accurately published and merchandised across digital channels, managing category and product visibility, supporting campaign execution, and delivering an outstanding shopping experience across the website and mobile application.

The successful candidate will play an active role during the establishment of the digital commerce organization and support the execution of product, category, content and campaign activities in line with the defined project roadmap.

Key Responsibilities:

• Manage product listing, product publishing and digital merchandising activities across the website and mobile application.
• Ensure the accuracy and completeness of product information, descriptions, images, pricing and inventory data.
• Support the management and continuous optimization of category hierarchy, navigation, menu structure, filtering and product sorting.
• Plan and execute merchandising layouts for the homepage, category pages, campaign landing pages and collections.
• Ensure products are published with the correct categories, attributes, tags, search keywords and filtering structures.
• Execute merchandising activities that maximize product visibility during campaigns, seasonal events and promotional periods.
• Maintain high standards of product data quality and content consistency across large product assortments and high-SKU environments.
• Improve on-site search performance, product discoverability and Digital Shelf management.
• Identify opportunities to improve category performance and the overall shopping experience across web and mobile channels.
• Monitor sales, inventory, product views, click-through rates, add-to-cart performance, Conversion Rate (CVR), Average Order Value (AOV) and other key e-commerce KPIs, and recommend improvement actions.
• Analyze merchandising performance, prepare regular reports and provide actionable insights.
• Work closely with the E-Commerce Manager to support product launches, campaign execution and day-to-day e-commerce operations.
• Collaborate cross-functionally with Marketing, HQ Category Management, Logistics, IT and Store Operations teams.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Engineering or a related field.
• Minimum 4–5 years of experience in e-commerce merchandising, category operations or product content management.
• Hands-on experience managing product merchandising across websites and/or mobile applications.
• Experience in home improvement, discount retail, chain retail or other multi-category retail businesses is highly preferred.
• Previous experience working in large product assortment and high-SKU e-commerce environments, particularly with intensive promotional and campaign activities.
• Experience using e-commerce platforms, CMS and product management systems.
• Advanced Microsoft Excel skills.
• Familiarity with Google Analytics, Search Console, Firebase or similar web analytics tools.
• Good understanding of product data management, category structures, on-site search, filtering, Digital Shelf management and product discoverability.
• Strong understanding of customer experience principles and commercial merchandising best practices across web and mobile channels.
• Strong analytical thinking with a data-driven and commercial mindset.
• Detail-oriented, highly organized and operationally disciplined.
• Excellent communication and cross-functional collaboration skills.
• Good command of written and spoken English.
• Be part of the digital commerce transformation of one of Türkiye's fastest-growing international retail brands.
• Play a key role in establishing and developing digital merchandising processes from the ground up.
• Take ownership of product, category, and campaign management that directly impacts the shopping experience of millions of customers across our website and mobile application.
• Enhance your expertise in digital merchandising within a large-scale retail organization offering an extensive product portfolio and a high-SKU environment.
• Thrive in a fast-growing, dynamic organization where you can take initiative, contribute your ideas, and make a meaningful impact on business processes.
• Accelerate your career in digital commerce by expanding your responsibilities and benefiting from long-term professional growth opportunities.
• Experience the global perspective of an international brand combined with the agile, fast-paced, and continuously evolving culture of MR.DIY Türkiye.
• Contribute to innovative projects that will elevate your knowledge and expertise in digital commerce to the next level.