Customer Quality Engineer: OEM Quality & Continuous Improvement

PHINIA Inc.; Konak; On-site; TRY 180,000 - 280,000; Full time

Job summary

PHINIA Inc. is seeking a Quality Engineer to support OEM accounts in automotive markets. You will drive containment, root-cause analysis, and 8D reporting, coordinating with cross-functional teams to safeguard product quality.

The role requires familiarity with IATF16949, PPAP/APQP, FMEA, and continuous improvement tools, along with strong English communication and MS Office proficiency.

Qualifications

• Bachelor's or higher in Mechanical, Industrial, or Automotive Engineering.
• Knowledge of IATF16949 and VDA6.3 is required.
• Experience with CSR requirements and OEM portals is preferred.
• Proficiency with 5-Why, fishbone, 8D problem-solving tools.

Responsibilities

• Manage OEM customer complaints and containment actions.
• Lead 8D root cause analysis and 8D report updates.
• Coordinate 3rd party containment when needed.
• Support change/deviation processes with customers.
• Oversee PPAP submissions and cross-functional coordination.

Skills

English Fluency

Teamwork

Communication Skills

MS Office

Root Cause Analysis

8D Method

FMEA

PPAP/APQP

IATF16949 Knowledge

Quality Tools (6 Sigma)

Education

Engineering Degree (Mechanical/Industrial/Automotive)

Tools

OEM Portals

PPAP Software

Job description

PHINIA Inc. is seeking a Quality Engineer to support OEM accounts in automotive markets. You will drive containment, root-cause analysis, and 8D reporting, coordinating with cross-functional teams to safeguard product quality.

The role requires familiarity with IATF16949, PPAP/APQP, FMEA, and continuous improvement tools, along with strong English communication and MS Office proficiency.