Customer Quality Engineer

PHINIA Inc.; Konak; On-site; TRY 180,000 - 300,000; Full time

Job summary

PHINIA Inc. is seeking a Quality Engineer to support OEMs in the automotive aftermarket and fuel systems space. The role focuses on containment, root-cause analysis, and driving corrective actions across cross-functional teams.

You will ensure PPAP timelines, participate in internal and supplier audits, and contribute to the continuous improvement program using FMEA and APQP methodologies.

Qualifications

• Graduated from Mechanical, Industrial, Chemical or Automotive Engineering.

Responsibilities

• Managing Customer complaints and warranty for OEM (Containment, Root Cause Analysis with 8D report)
• Tracking effectiveness of corrective and preventive actions
• Initiating/tracking third-party containment activities when required
• Supporting Customer Change/Deviation communication processes
• Managing on-time PPAP submission and coordinating related functions
• Preparing for Internal/Customer Audits
• Internal auditing based on IATF 16949 or VDA 6.3
• Supporting APQP and P-FMEA/R-FMEA processes
• Helping to achieve quality KPIs

Skills

Fluency in English

Quality Assurance

CSR knowledge

IATF16949 knowledge

PPAP/APQP/FMEA basics

8D problem solving

MS Office proficiency

Audit readiness

Teamwork & communication

Education

Mechanical/Industrial/Chemical/Automotive Engineering

Tools

IATF 16949 tools

PPAP

APQP

FMEA

Control Plan

SPC

Job description

ABOUT US

PHINIA: Advancing sustainability today, powering a cleaner tomorrow.

PHINIA is a diversified industrial supplier and global leader in the development of fuel systems, electrical systems, and aftermarket solutions, with a strong portfolio of trusted brands that includes DELPHI®, DELCO REMY®, and HARTRIDGE™. With over 100 years of manufacturing expertise and industry relationships, PHINIA has approximately 12,500 talented employees and over 40 locations in 20 countries and is headquartered in Auburn Hills, Michigan, USA. Read More

JOB PURPOSE

Join our team and be a part of an industry-leading company in fuel systems, aftermarket distribution, and combustion technologies. As we drive the transition to alternative fuels and hydrogen combustion, we’re seeking talents who want to have a positive impact on the future of transportation.Established relationships with global OEMs and a focus on balanced and synergistic exposure among multiplemarkets, PHINIA is the place to be.

KEY RESPONSIBILITIES

• Managing Customer complaints 0 km/warranty for OEM (Containment, Root Cause Analysis following with 8D report preparation and update of customer/internal portals)
• Tracking the effectiveness of implemented Corrective & Preventive actions
• Initiating/tracking the 3rd party containment activities when required
• Supporting operational functions about Customer Communication of change/deviation request processes
• Managing On-time PPAP submission (well understanding of customer PPAP requirements and coordinating the relevant functions)
• Supporting required preparations for Internal / Customer Audits
• Internal auditing based on IATF 16949 or VDA 6.3 requirements
• Supporting APQP process (pre-series)
• Supporting P-FMEA/R-FMEA process
• Support to achieve quality KPIs

QUALIFICATIONS

• Graduated from Mechanical, Industrial, Chemical or Automotive Engineering
• Fluency in English
• Minimum 2 years of experience in Quality field to support OEMs in automotive industry
• Have a knowledge of Customer Specific Requirements (CSR)
• Experience with active use of OEM portals
• User experience with problem-solving tools 5-WHY, fishbone, 8D etc.
• Have a good command of automotive quality system requirements (IATF16949, VDA6.3; certification +)
• Knowledge of IATF 16949 basic tools (PPAP, APQP, FMEA, Control Plan, SPC, MSA)
• Preferably knowledge of applicable continuous improvement tools like 6 Sigma, Shainin, Kaizen etc.
• MS Office proficiency
• Dynamic and compatible with teamwork; strong communication, planning and organization skills

EQUAL EMPLOYMENT OPPORTUNITY

PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

VISA SPONSORSHIP

For this role, applicants must be currently authorized to work on a full-time basis in the country where the position is based. Only in certain circumstances, based on business need, does PHINIA provide sponsorship for employment visa status.

NO UNAUTHORIZED REFERRALS

PHINIA does not accept unsolicited resumes from recruitment agencies or third-party vendors. Any recruitment partnership must be approved in writing by Human Resources before candidate submissions are made.

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Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.