Client Success Manager

Humanz; Turkey; On-site; TRY 180,000 - 300,000; Full time

Job summary

Humanz is seeking a Client Success Manager to translate brands’ marketing objectives into tailored influencer strategies and to oversee campaigns from ideation through reporting. You will work with data-driven insights to select creators and optimize performance, ensuring campaigns meet KPIs and deliver value.

Ideal candidates have 2–4 years in marketing or influencer campaigns, strong English communication, and a proactive, solution-oriented mindset in a fast-paced environment.

Qualifications

• 2–4 years of marketing, influencer marketing, or digital media experience (agency side preferred).
• Hands‑on experience in managing influencer campaigns.
• Strong strategic thinking with solid execution capabilities.
• Interest in beauty/premium brands is a plus.
• Comfortable working with data and interpreting performance metrics.

Responsibilities

• Understand brands’ objectives and design tailored influencer strategies.
• Manage influencer campaigns end-to-end from ideation to reporting.
• Build a relevant influencer pool using data-driven creator selection.
• Monitor and optimize campaign performance to meet KPIs within budget.
• Provide regular recommendations based on insights, trends and performance data.
• Support campaign execution with cross‑team collaboration to improve the platform.

Skills

Influencer marketing

Campaign management

Data analysis

Strategic thinking

English communication

Tools

CRM software

Analytics platforms

Job description

At Humanz, we provide technology that makes the world of influencer marketing more accessible and efficient. With our advanced AI-powered solutions, we guide brands to achieve the best possible results while enabling them to use our platform in the most effective way.

As our team continues to grow rapidly, we are looking for a Client Success Manager who will understand our partners’ marketing objectives, develop tailored influencer strategies, manage campaigns end-to-end from ideation to reporting, and ensure our clients maximize the value they get from the Humanz platform.

This role goes beyond campaign management — it also involves shaping brands’ positioning within the influencer landscape, building the right creator ecosystem, and driving sustainable performance growth.

Core Responsibilities

• Understand brands’ marketing objectives and design tailored influencer strategies, guiding them to get the most out of our platform
• Manage influencer campaigns end-to-end, from ideation and influencer selection to execution and performance analysis
• Build the most relevant influencer pool by taking a data- and insight-driven approach to creator selection
• Closely monitor and optimize campaign performance, ensuring KPIs are met within budget while delivering valuable insights to clients
• Provide regular recommendations to brands based on insights, trends, and performance data
• Support technical aspects of campaign execution, quickly resolve client needs, and collaborate closely with internal teams to continuously improve our platform

Requirements

• 2–4 years of experience in marketing, influencer marketing, or digital media, preferably on the agency side

• Hands‑on experience in managing influencer campaigns

• Strong strategic thinking skills combined with solid execution capabilities

• Interest in and familiarity with the beauty / hair / premium brand landscape is a strong plus

• Comfortable working with data and able to interpret performance metrics (CPE, ER, reach, etc.)

• Good written and verbal communication skills in English

• Proactive, solution-oriented, and able to take ownership in a fast‑paced environment

What Awaits You?

• Opportunity to work with strong, globally recognized brands
• Direct exposure to the latest trends and technologies in influencer marketing
• A dynamic environment where you can experience both strategy and execution
• The chance to be part of campaigns that create real impact