Client Success Manager

Humanz; Kadıköy; On-site; TRY 350,000 - 520,000; Full time

Job summary

Humanz is seeking a Client Success Manager in Kadıköy, Istanbul to understand partners’ marketing objectives, design tailored influencer strategies, and manage campaigns end-to-end from ideation to reporting, ensuring clients maximize value from the Humanz platform.

This role involves shaping brands’ positioning in the influencer landscape, building a creator ecosystem, and delivering measurable growth through data-driven insights and proactive client support.

Qualifications

• 2–4 years of experience in marketing, influencer marketing, or digital media.
• Hands-on experience in managing influencer campaigns.
• Strong strategic thinking with solid execution capabilities.
• Interest in beauty / hair / premium brand landscape is a plus.
• Comfortable with data and interpreting performance metrics (e.g., CPE, ER, reach).
• Excellent written and verbal English communication.

Responsibilities

• Understand brands’ marketing objectives and design tailored influencer strategies.
• Manage influencer campaigns end-to-end from ideation to reporting.
• Build an influencer pool using data-driven creator selection.
• Monitor and optimize campaign performance to meet KPIs within budget.
• Provide recommendations based on insights, trends and performance data.
• Collaborate with internal teams to improve the Humanz platform.

Skills

Marketing

Influencer marketing

Digital media

Campaign management

Data analysis

English proficiency

Strategic thinking

Job description

At Humanz, we provide technology that makes the world of influencer marketing more accessible and efficient. With our advanced AI-powered solutions, we guide brands to achieve the best possible results while enabling them to use our platform in the most effective way.

As our team continues to grow rapidly, we are looking for a Client Success Manager who will understand our partners’ marketing objectives, develop tailored influencer strategies, manage campaigns end-to-end from ideation to reporting, and ensure our clients maximize the value they get from the Humanz platform.

This role goes beyond campaign management — it also involves shaping brands’ positioning within the influencer landscape, building the right creator ecosystem, and driving sustainable performance growth.

Core Responsibilities

• Understand brands’ marketing objectives and design tailored influencer strategies, guiding them to get the most out of our platform
• Manage influencer campaigns end-to-end, from ideation and influencer selection to execution and performance analysis
• Build the most relevant influencer pool by taking a data- and insight-driven approach to creator selection
• Closely monitor and optimize campaign performance, ensuring KPIs are met within budget while delivering valuable insights to clients
• Provide regular recommendations to brands based on insights, trends, and performance data
• Support technical aspects of campaign execution, quickly resolve client needs, and collaborate closely with internal teams to continuously improve our platform

Requirements

• 2–4 years of experience in marketing, influencer marketing, or digital media, preferably on the agency side

• Hands‑on experience in managing influencer campaigns

• Strong strategic thinking skills combined with solid execution capabilities

• Interest in and familiarity with the beauty / hair / premium brand landscape is a strong plus

• Comfortable working with data and able to interpret performance metrics (CPE, ER, reach, etc.)

• Good written and verbal communication skills in English

• Proactive, solution-oriented, and able to take ownership in a fast‑paced environment

What Awaits You?

• Opportunity to work with strong, globally recognized brands
• Direct exposure to the latest trends and technologies in influencer marketing
• A dynamic environment where you can experience both strategy and execution
• The chance to be part of campaigns that create real impact