Client Advisor - Istanbul

LVMH Group; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

LVMH Group in Istanbul is seeking a Client Advisor to deliver personalized experiences and build strong client relationships at Louis Vuitton. This role requires a passion for luxury retail, agility in fast-paced environments, and fluency in Turkish, with English considered a plus. Ideal candidates will have a professional attitude and a willingness to learn, ensuring that the brand's standards are upheld while achieving sales objectives.

Qualifications

• Fluent in Turkish; knowledge of English is a plus.
• Background in retail or hospitality is valued but not mandatory.
• Must possess a professional attitude and willingness to learn.
• Ownership and responsibility in meeting store targets

Responsibilities

• Drive and achieve individual and team objectives.
• Welcome every client and provide the best client experience.
• Engage with clients to develop long-term relationships.
• Engage with clients to develop long-term relationships using clienteling tools
• Be a team-player and contribute to store objectives
• Learn and master Brand and product knowledge
• Maintain Louis Vuitton brand grooming and behaviour standards
• Follow company policies and procedures

Skills

Fluent in Turkish

Agility in fast-paced environments

Passion for the brand

Professional attitude

Responsibility & ownership

Education

Professional superior studies in sales & marketing and/or tourism

Job description

YOUR MISSION

Louis Vuitton is looking for passionate and client-focused individuals to join our team in Istanbul.

As a Client Advisor, you will be a true ambassador of the House, delivering a personalized and unforgettable client experience that reflects the Louis Vuitton promise. You will take the time to understand each client’s needs and desires, guiding them through our universe with expertise, elegance, and care. With a proactive mindset, you will build lasting relationships, engage with clients beyond the store, and contribute to both individual and team success in a dynamic, luxury retail environment.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

EXPECTED ATTITUDES & SKILLS

• Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our client’s)
• Passion for the brand
• Professional Attitude
• Responsibility & Ownership

REQUIRED EXPERIENCE

• Fluent in Turkish. English will be considered a plus.
• A previous background in retail or hospitality and luxury is not mandatory but will be positively considered.
• Professional Superior studies in sales & marketing and/or tourism are valued but not a requirement.