Senior Client Advisor – Luxury Retail Leader (Istanbul)

LVMH Group; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

Louis Vuitton in Istanbul is seeking a Senior Client Advisor to represent the Brand and deliver exceptional client experiences across all product categories. You will act as a role model, drive sales, and mentor the team while maintaining brand standards and a client-centric mindset.

The role involves floor management, client outreach, and collaboration with store leadership to achieve store goals. Fluency in Turkish and English is required, with other languages considered a plus.

Qualifications

• Strong communication and listening skills.
• High level of clienteling.
• Motivation and support the team.
• Understand business priorities and store dynamics.
• Strong organizational skills and agility.
• Fluency in Turkish and English; other languages are a plus.

Responsibilities

• Be an Exceptional Client Advisor, and a Role Model for the Team: achieve objectives, be accountable for sales results, support the team in their sales.
• Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories.
• Demonstrate sales leadership and advanced Clienteling skills to develop existing and recruit new Clients and long-term relationships.
• Develop the highest standards of Brand and product knowledge.
• Perform as a team-player, participate in activities contributing to store objectives.
• Proactively support the Team Managers in establishing a Client Centric Mindset within the Team: assist in daily operations, floor management, stock operations, opening/closing duties.

Skills

Communication

Clienteling

Team motivation

Store dynamics

Organizational skills

Fluency in Turkish and English

Job description

Louis Vuitton in Istanbul is seeking a Senior Client Advisor to represent the Brand and deliver exceptional client experiences across all product categories. You will act as a role model, drive sales, and mentor the team while maintaining brand standards and a client-centric mindset.

The role involves floor management, client outreach, and collaboration with store leadership to achieve store goals. Fluency in Turkish and English is required, with other languages considered a plus.