Team Manager - Istanbul

LVMH Group; Fatih; On-site; TRY 600,000 - 800,000; Full time

Job summary

Louis Vuitton in Istanbul's Fatih district seeks a Team Manager to lead and develop a high‑performing sales floor. You will own client relationships, coach the team, and uphold LV standards to deliver outstanding luxury experiences.

You are a curious, empathetic leader with at least five years in retail, including two in leadership. Turkish and English are mandatory; additional languages are a plus. This role focuses on selling, coaching, clienteling, and operational excellence on the floor.

Qualifications

• Minimum 5 years of working experience, with at least two in retail leadership.
• Turkish and English are mandatory; additional languages are a plus.
• Strong knowledge and genuine appreciation of luxury products and Client.

Responsibilities

• Selling and Floor Management: model sales leadership, support teammates sales, foster cross-selling and client repurchase.
• Team Management: coach, identify development needs, recruit and develop talent, set goals and manage performance.
• Client & Business Development: build long-term client relationships, ensure top-tier client experience, communicate strategy and market insights.
• Operations: be knowledgeable on shop floor procedures and sales operations to support daily activity.

Skills

People leadership

Sales leadership

Client management

Job description

YOUR MISSION

As a Team Manager, you will be an ambassador of the Brand. You will take full ownership to lead and develop your team, foster Client relationships, drive business performance and ensure the highest level of Client experience. You will play a key role in identifying business opportunities, building a high-performing team, and ensuring operational excellence — always embodying the Louis Vuitton attitudes.

You are a people leader who leads with curiosity, empathy and courage. You thrive in dynamic environments, deal confidently with ambiguity, and act as a visible, inspiring presence on the sales floor.

Job responsibilities

Selling and Floor Management

• Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross‑selling and Client repurchase.
• Build and develop own client portfolio.
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and ensuring the LV standards are achieved.

Team Management

• Support team with consistent coaching; identify their development and training needs, partner with Field Coach Trainer to tailor individual action plans.
• Identify, recruit, and develop talent, secure succession plans in collaboration with Store Manager.
• Set individual and team goals; proactively assess and manage performance against expectations.
• Manage and motivate the team to drive the business: create a positive and harmonious work environment, foster cooperation.

Client & Business Development

• Support the team in building long term Client relationship, leveraging the different clientele tools.
• Establish a client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client related situations.
• Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training).
• Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within team.
• Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animations.

Operations

• Is knowledgeable enough on shop floor procedures and sales operations to help the sales team in daily floor activity.

Profile

• Passion for the Brand
• Responsibility & Ownership
• Professional attitude
• Strong knowledge and genuine appreciation of luxury products and Client.
• Minimum 5 years of working experience, of which at least two of them in retail sector, with a demonstrative track record in sales, leadership, and management skills.
• Turkish and English are mandatory, other languages are a plus.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.