Business Analyst/ Senior Business Analyst

Volkswagen Doğuş Finansman A.Ş. (vdf); Fatih; On-site; TRY 180,000 - 260,000; Full time

Job summary

Volkswagen Doğuş Finansman A.Ş. (vdf) in Turkey seeks a Senior/Business Analyst to coordinate requirements with software teams and stakeholders, ensuring IT projects align with business goals and IT governance.

The role emphasizes business process design, technical analysis, and Agile delivery, with preference for ITIL and PSPO/PSM certs, and experience with IAM tools and core systems. Join a finance IT environment that supports cross-functional initiatives and data-driven decision making.

Qualifications

• 5+ years of experience in Business Analyst, System Analyst, or IT Project Management in Finance/Banking.
• Business process design and technical analysis.
• Proficiency in Agile methodologies; ITIL, PSM, PSPO certifications are a plus.
• IAM tools and core system implementation experience preferred.

Responsibilities

• Coordinate requirements and deliverables with software development teams, business units, and stakeholders.
• Identify business requirements and translate into technical instructions with system constraints in mind.
• Document requirements through user stories, mock-ups, flow diagrams, and acceptance criteria.
• Design and coordinate user acceptance tests, manage system testing processes.
• Support cross-functional projects and align with IT standards and methodologies.
• Implement and maintain IT governance standards and end-to-end processes.
• Prepare and update all project documentation, ensuring effective communication with stakeholders.

Skills

Business analysis

System analysis

IT project management

Agile

ITIL PSPO

Tools

UML

Miro

Visio

Process mapping

Job description

About the company: Volkswagen Doğuş Finans (vdf), established in 1999 as a joint venture between Volkswagen Financial Services A.G. (51%) and Doğuş Group (49%), specializes in providing financing solutions for Volkswagen Group brands, including Volkswagen Passenger Car, Volkswagen Commercial Vehicle, Audi, SEAT, ŠKODA, Porsche, Bentley, Lamborghini, Scania, and MAN. Additionally, vdf offers financing options for second-hand vehicles under DOD, Doğuş Group’s used vehicle brand and business, engaged in buying, selling and trade ins. Offering a comprehensive range of vehicle loans, insurance products and services through a single payment plan, vdf streamlines the process as a one-stop shop for customers. With its long years of expertise in vehicle financing, vdf creates new and special financial solutions tailored to customer needs and enables them to drive away in their dream vehicles directly from authorized dealers. vdf distinguishes itself in the sector with its simplified procedures, customer-centric approach, competitive interest rates and flexible payment plans. At vdf, we prioritize our customers’ needs and expectations, offering high value-added products, fostering loyalty and building long-term relationships. We maintain a motivated and high-performing workforce, striving to achieve excellence through collaborative and supportive work environments. Our goal is to add value both within our areas of responsibility and also to the broader business landscape.

Careers at vdf: At vdf, our core values are “Trust,” “Courage” and “Customer Orientation”. We aim to attract talented individuals who will add value to our company and grow into future leadership roles through succession plans. We seek candidates who are well-educated, open to change, dynamic, committed to continuous self-improvement, team players and aligned with our values. We believe that providing our employees with diverse career opportunities that allow them to realize their full potential will encourage internal development and motivation. We are dedicated to the ongoing development and support of our human resource, preparing them to meet the evolving needs of our company and to take on future roles within the organization.

“We are ethical.”, “We hire people who act with integrity." “We work transparently and objectively.”

vdf is looking for a Business Analyst/ Senior Business Analyst that you may find the details below:

Key Responsibilities

• Coordinate requirements and deliverables with Software Development teams, Business Units, and stakeholders.
• Identifies business requirements and translated them into technical instructions while considering system constraints.
• Document requirements through user stories, mock-ups, flow diagrams, and define user acceptance criteria.
• Design and coordinate user acceptance tests, manage system testing processes.
• Support cross-functional projects and manage projects in line with IT standards and methodologies.
• Implement and maintain IT governance standards and practices and managing the processes end-to-end.
• Prepare and update all project documentation, ensuring effective communication with stakeholders.

Technical Skills

• 5+ years of experience in Business Analyst, System Analyst, or IT Project Management especially in Finance and Banking sector.
• Business process design and technical analysis.
• Proficiency in Agile methodologies.
• Professional certifications: ITIL, PSM, PSPO (advantage).
• IAM Tools& Core System implementation experience (Preferred Experience)

Software & Tools

• UML, Miro, Visio, Process Diagramming Knowledge
• Test automation tools experience is a plus

Soft Skills

• Strong analytical thinking and problem-solving.
• Excellent communication, negotiation, and presentation skills.
• Ability to contribute to decision-support processes.