Process & Internal Control Specialist

Volkswagen Doğuş Finansman A.Ş. (vdf); Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Volkswagen Doğuş Finansman A.Ş. (vdf) is seeking a Process and Internal Control Specialist to strengthen governance across operational, financial and compliance processes.

You will assess risks, map processes, support audits and ensure adherence to policies and standards, collaborating with departments and external auditors. Fluency in English and a solid background in internal control are required; join a team focused on integrity, efficiency and value creation.

Qualifications

• Bachelor’s degree in related field.
• 3–5 years in process management, internal control, internal audit or compliance.
• Knowledge of internal process management and control frameworks.
• Insurance or fleet management knowledge is a plus.
• Experience in process mapping and control testing.
• Strong communication and stakeholder management skills.
• Attention to detail and accuracy.
• Fluent in English, written and spoken.

Responsibilities

• Assess process risks, identify gaps and propose improvements.
• Design and develop processes and support continuous improvement.
• Perform internal control reviews across processes, document findings and monitor remediation.
• Monitor effectiveness of controls, policies and governance.
• Ensure adherence to internal policies, procedures and standards.
• Coordinate with internal and external auditors and support audit activities.
• Collaborate with all departments on tasks and processes.
• Prepare concise management reports with observations and actions.

Skills

Analytical thinking

Problem-solving

Reporting skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in Business Administration, Finance, Economics, Engineering or a related field

Tools

MS Office (Excel, PowerPoint)

Job description

About the company

Volkswagen Doğuş Finans (vdf), established in 1999 as a joint venture between Volkswagen Financial Services A.G. (51%) and Doğuş Group (49%), specializes in providing financing solutions for Volkswagen Group brands, including Volkswagen Passenger Car, Volkswagen Commercial Vehicle, Audi, SEAT, ŠKODA, Porsche, Bentley, Lamborghini, Scania, and MAN. Additionally, vdf offers financing options for second-hand vehicles under DOD, Doğuş Group’s used vehicle brand and business, engaged in buying, selling and trade ins. Offering a comprehensive range of vehicle loans, insurance products and services through a single payment plan, vdf streamlines the process as a one-stop shop for customers. With its long years of expertise in vehicle financing, vdf creates new and special financial solutions tailored to customer needs and enables them to drive away in their dream vehicles directly from authorized dealers. vdf distinguishes itself in the sector with its simplified procedures, customer‑centric approach, competitive interest rates and flexible payment plans. At vdf, we prioritize our customers’ needs and expectations, offering high value‑added products, fostering loyalty and building long‑term relationships. We maintain a motivated and high‑performing workforce, striving to achieve excellence through collaborative and supportive work environments. Our goal is to add value both within our areas of responsibility and also to the broader business landscape.

Careers at vdf

At vdf, our core values are "Trust," "Courage" and "Customer Orientation". We aim to attract talented individuals who will add value to our company and grow into future leadership roles through succession plans. We seek candidates who are well‑educated, open to change, dynamic, committed to continuous self‑improvement, team players and aligned with our values. We believe that providing our employees with diverse career opportunities that allow them to realize their full potential will encourage internal development and motivation. We are dedicated to the ongoing development and support of our human resource, preparing them to meet the evolving needs of our company and to take on future roles within the organization.

We are ethical., We hire people who act with integrity. We work transparently and objectively.

vdf is looking for a "Process and Internal Control Specialist " that you may find the details below:

Key Responsibilities

• Assess process risks, evaluate gaps and develop recommendations for areas of improvement.
• Responsible for design and development of processes and contribute to continuous improvement initiatives.
• Perform internal control reviews across operational, financial and compliance related processes, document findings and monitor remediation actions.
• Monitor the effectiveness of internal controls, policies, procedures and governance structures.
• Ensure adherence to internal policies, procedures, regulatory requirements and Volkswagen Financial Services Overseas AG standards.
• Coordinate with internal and external auditors and support audit-related activities when required.
• Be in close relationship with all departments across the organization for all above mentioned tasks and processes.
• Prepare concise reports for management including observations and actions for improvement.

Qualifications & Competencies

• Bachelor’s degree in Business Administration, Finance, Economics, Engineering or a related field.
• Minimum 3-5 years of professional experience in process management, internal control, internal audit, compliance or a similar role.
• Knowledge of internal process management and control frameworks, principles etc.
• Insurance and/or fleet management sector knowhow is a plus
• Experience in process mapping and control testing
• Good level of communication and stakeholder management skills
• Strong analytical, problem‑solving and reporting skills
• Attention to detail and accuracy
• Result oriented with proactive approach
• Proficiency in MS Office applications, particularly in Excel and PowerPoint
• Fluent in English, both written and spoken