B2B Sales & Operations Specialist

Elaves Education and Technology Inc.; Fatih; On-site; TRY 240,000 - 360,000; Full time

Job summary

Elaves Education and Technology Inc. is seeking a proactive team member to drive Sunny adoption through B2B sales and partner development.

You will manage outreach campaigns, build relationships with retailers and distributors, and oversee end-to-end operations from quotes to after-sales support. You will engage with domestic and international partners, present at trade shows, and coordinate with product and marketing teams.

Qualifications

• Bachelor's degree in Business Administration, International Trade, Marketing, Communications, or related field, or final year student.
• 0–3 years of experience in sales, business development, customer relations or operations.
• Experience in B2B sales, call center or customer service is a plus.

Responsibilities

• Identify potential business partners through Apollo and LinkedIn and convert contacts into meetings.
• Develop outreach campaigns and build B2B relationships with baby and maternity retailers, toy stores, pharmacies, daycare centers and preschools, and international distributors.
• Manage B2B operations end to end: quotes, orders, shipping, invoicing and after-sales follow-up.
• Support preparations for domestic and international trade shows; present Sunny at booths and follow up with prospects.
• Handle customer requests via phone, WhatsApp and email to deliver fast, warm, solution-oriented support.
• Gather customer feedback and share it with product and marketing teams.
• Keep CRM records up to date and report on lead volume, conversion rate, and response time.
• Leverage AI tools to streamline prospect research, outreach, reporting and repetitive tasks.

Skills

English communication

Interpersonal skills

Time management

Ownership mindset

Education

Bachelor's degree in business administration / related field

Tools

Apollo

HubSpot

CRM software

Job description

At Elaves, we have built a screen-free, AI-powered early learning ecosystem for children aged 0–6. Our first product, Sunny, is a patented, screen-free and camera-free smart toy that delivers expert-developed, personalized audio content tailored to each child in Turkish, English, and Spanish. Our innovation was named a CES 2026 Innovation Awards Honoree, and Sunny is already being embraced by hundreds of parents around the world.

We are now looking for a proactive and motivated team member to help bring Sunny to more families by playing an active role in sales and business development, building strong relationships with business partners, and taking end-to-end ownership of operational processes.

Education & Experience

• A bachelor’s degree in Business Administration, International Trade, Marketing, Communications, or a related field, or be in the final year of a relevant undergraduate program.
• 0–3 years of experience in sales, business development, customer relations, or operations. Internships and part-time experience are also valued.
• Experience in B2B sales, call center or customer service, or trade show organization is a plus.
• Experience with Apollo, HubSpot, or similar sales and CRM tools is a plus.
• Good written and spoken English, with the ability to communicate with international business partners and present Sunny at international trade shows.
• Strong interpersonal and persuasion skills, with a genuine enjoyment of connecting with people and the ability to communicate confidently both over the phone and in person.
• Strong attention to detail, with the ability to follow up on tasks and ensure that processes are completed.
• Ability to work comfortably with Excel and Google Sheets.
• Curiosity about AI tools and active use of them in day-to-day work.
• A strong sense of ownership, the ability to learn quickly and manage multiple tasks simultaneously, and adaptability to a startup culture.
• Strong time management and problem-solving skills.
• Willingness to travel domestically and internationally for trade shows and business meetings.

Responsibilities

• Identify potential business partners through Apollo and LinkedIn, develop outreach campaigns, and convert initial contacts into meetings.
• Build and develop B2B relationships with baby and maternity retailers, toy stores, pharmacies, daycare centers and preschools, corporate gifting buyers, and international distributors.
• Manage B2B operations end to end, from preparing quotes to processing orders, shipping, invoicing, and after-sales follow-up.
• Support preparations for domestic and international trade shows; present Sunny at the booth, connect with potential business partners, collect contact information, and carry out post-show follow-up.
• Manage customer requests received via phone, WhatsApp, and email, providing families with a fast, warm, and solution-oriented experience throughout setup, returns, and warranty processes.
• Gather feedback from customer conversations and share it with the product and marketing teams.
• Keep CRM records up to date, and track and report on metrics such as lead volume, conversion rate, response time, and resolution rate.
• Leverage AI and agentic AI tools to streamline prospect research, outreach, reporting, and repetitive operational tasks.