Ankara Branch Manager, Visa Ops & Team Growth

iDATA International; Çankaya; On-site; TRY 300,000 - 420,000; Full time

Job summary

iDATA International in Ankara is seeking a Branch Manager to lead the daily operations of the Ankara branch and ensure high service standards in visa processing. You will manage the team, oversee cash handling, and coordinate with other branches while driving efficiency and accuracy.

Responsibilities include planning workflows, reporting to management, and ensuring compliance with company procedures. The role requires strong leadership, organizational skills, and the ability to work flexible

Qualifications

• Native-level proficiency in German (written and spoken).
• Advanced proficiency in English.
• Minimum 5 years of managerial and team management experience.
• Proven experience in operations management and team coordination.
• Strong planning, organizational, and follow-up skills.
• Excellent communication, presentation, and representation skills.
• Proficient in MS Office applications.

Responsibilities

• Manage all branch operational processes and ensure smooth daily operations.
• Plan, organize, monitor, and control the branch’s daily workflow.
• Oversee performance and work distribution of the team.
• Handle branch cash operations and reporting of the main cash desk.
• Monitor document and file transfer processes between branches.
• Address maintenance and equipment needs for the branch.
• Prepare monthly attendance and timesheet records.
• Participate in visa application processes with the team.
• Ensure operations comply with procedures and service standards.
• Provide regular performance reports to management.

Skills

German (native)

English (advanced)

Team management

Operations management

Analytical thinking

Communication skills

MS Office

Tools

MS Office

Job description

iDATA International in Ankara is seeking a Branch Manager to lead the daily operations of the Ankara branch and ensure high service standards in visa processing. You will manage the team, oversee cash handling, and coordinate with other branches while driving efficiency and accuracy.

Responsibilities include planning workflows, reporting to management, and ensuring compliance with company procedures. The role requires strong leadership, organizational skills, and the ability to work flexible