Visa Officer (Arabic Speaker)

VFS Global; Çankaya; On-site; TRY 90,000 - 120,000; Full time

Job summary

VFS Global is seeking dynamic team players for its Visa Application Centres in Ankara. The role focuses on ensuring accurate visa procedures, handling biometric data, data entry, and document follow-up, while coordinating with consulates and supporting office operations.

Ideal candidates will have strong English and Arabic skills, excellent time management, and prior customer service experience. Residence in Ankara is required to join our team.

Qualifications

• Disciplined, organized and a strong team player.
• Strong written and verbal communication skills.
• Advanced level of English and Arabic is required; candidates without English proficiency will not be considered.]
• Strong interpersonal skills
• Successful in time management and multitasking
• Preferably experienced in customer service
• Residing in Ankara.

Responsibilities

• Ensuring visa application procedures are completed accurately and flawlessly
• Handling biometric data (fingerprints), data entry, and document follow-up
• Being present when passports are dispatched to the respective consulate when required
• Working in coordination with consulates and adhering to their principles and guidelines
• Supporting all necessary office operations and collaborating effectively with the assigned department

Skills

Disciplined

Organized

Team player

Strong communication

English proficiency

Arabic proficiency

Interpersonal skills

Time management

Customer service experience

Residency in Ankara

Job description

VFS Global operating across 5 continents and 143 countries, is a trusted partner for diplomatic missions, managing the visa application process through 3,533 Visa Application Centres worldwide. Serving 63 client governments, VFS Global has successfully processed over 232 million visa applications since its establishment in 2001.

We are looking for dynamic and team-oriented colleagues to join our Visa Application Centres in Ankara.

QUALIFICATIONS

• Disciplined, organized, and a strong team player
• Strong written and verbal communication skills
• Advanced level of English and Arabic is required (Candidates without English proficiency will not be considered)
• Strong interpersonal skills
• Successful in time management and multitasking
• Preferably experienced in customer service
• Residing in Ankara.

JOB DESCRIPTION

• Ensuring visa application procedures are completed accurately and flawlessly
• Handling biometric data (fingerprints), data entry, and document follow-up
• Being present when passports are dispatched to the respective consulate when required
• Working in coordination with consulates and adhering to their principles and guidelines
• Supporting all necessary office operations and collaborating effectively with the assigned department