A leading global logistics provider in Turkey is seeking an experienced professional for customer service operations. Responsibilities include communicating with customers regarding shipments, executing operational processes, and organizing logistics. The ideal candidate will have a Bachelor's degree, at least 4 years of experience in a similar role, familiarity with air cargo, and proficiency in English. This position focuses on teamwork and quality-oriented working principles.
Qualifications
At least 4 years of work experience in a similar position.
Familiar with air cargo terms and definitions.
For male candidates, having completed military service.
Responsibilities
Communicate with customers regarding export operational shipments.
Review and execute operational processes based on SOP instructions.
Organize transportation, warehouse, and cargo processes as needed.
Skills
logistics knowledge
customer communication
teamwork
adaptability
Microsoft systems proficiency
operational systems proficiency
English proficiency
Education
Bachelor's degree in logistics or transportation
Job description
A leading global logistics provider in Turkey is seeking an experienced professional for customer service operations. Responsibilities include communicating with customers regarding shipments, executing operational processes, and organizing logistics. The ideal candidate will have a Bachelor's degree, at least 4 years of experience in a similar role, familiarity with air cargo, and proficiency in English. This position focuses on teamwork and quality-oriented working principles.