Academic Programs Specialist

Koç University; Sarıyer; On-site; TRY 120,000 - 200,000; Full time

Job summary

Koç University is seeking an Academic Programs Specialist for the Academic Programs Unit of the Graduate School of Business. The role focuses on planning and managing administrative and academic processes for master’s programs, coordinating admissions, and supporting evaluation and reporting across stakeholders.

The position involves organizing events, creating promotional content via CRM and LMS, and ensuring up-to-date online presence.

Qualifications

• Bachelor’s or master’s degree in economics and administrative sciences, social sciences, or a related field.
• Minimum of 2 years of professional experience in academic program administration within higher education or related domains.
• Very good command of English, both written and spoken.
• Advanced usage of MS Office, Qualtrics, Zoom, and Power BI; familiarity with Hyperion, CRM (Zoho), and LMS platforms; and a commitment to responsible AI use.
• Strong planning, coordination, task tracking and prioritization; effective presentation and communication skills.
• Proactive and growth-oriented mindset with commitment to quality and service excellence.
• Proficiency in social media and digital tools.

Responsibilities

• Planning and managing administrative and academic processes of the Graduate School of Business master’s programs and related activities.
• Responding to inquiries from prospective students, current students, alumni, and institutions; maintaining effective communication with stakeholders.
• Coordinating application and admission processes for prospective students and supporting evaluation and reporting.
• Planning and implementing events for prospective students, current students, and alumni.
• Planning, executing promotional activities, information sessions, and orientation programs.
• Creating promotional content via CRM and LMS platforms and communicating to target audiences.
• Updating website and social media content to keep platforms current.
• Collaborating with units like the Comptroller’s and Registrar’s Offices to collect data and prepare reports.
• Planning programs and events involving international students and alumni and collecting feedback.
• Coordinating logistical processes of international education programs and activities.
• Completing graduation-related checks and coordinating the graduation ceremony.
• Monitoring student services processes and reporting feedback to improve the student experience.

Skills

Academic program administration

Planning & coordination

Communication skills

Social media tools

AI awareness

MS Office

Qualtrics

Zoom

Power BI

Zoho CRM

LMS platforms

Education

Bachelor’s or Master’s degree in economics and administrative sciences

Tools

MS Office

Qualtrics

Zoom

Power BI

Hyperion

Zoho CRM

LMS platforms

Job description

Koç University was founded in 1993 by the Vehbi Koç Foundation with a vision of excellence in education, pioneering scientific research, and creating value for society. As one of the most prestigious universities in Türkiye, ranked within the top 500 universities worldwide, our university aims to contribute to science, technology, and social development through its research-oriented structure. Our campus offers an inspiring and multifaceted living and working environment, providing a distinctive workplace experience for our employees.

At Koç University, our employees advance their careers as part of a dynamic and supportive working environment alongside expert and innovative teams. Our work culture supports continuous learning and offers opportunities for personal and professional development. With our strong vision and core values, we invite you to join the Koç University family and achieve new successes in your career.

We are looking for Academic Programs Specialist to be joined to the Academic Programs Unit of the Graduate School of Business of our university who meets the following criteria:

Qualifications

• Bachelor’s or master’s degree in economics and administrative sciences, social sciences, or a related field.
• Candidates are expected to have a minimum of 2 years of professional experience in academic program administration within higher education, or in learning and development, human resources, or a closely related organizational function, preferably with experience in the planning, implementation, measurement, and evaluation of academic or professional development programs. Experience should involve program coordination, administration, or development rather than classroom teaching or training delivery.
• Very good command of English, both written and spoken.
• Advanced usage of MS Office, Qualtrics, Zoom, and Power BI; familiarity with Hyperion, CRM (Zoho), and LMS platforms; and a strong commitment to the responsible and effective use of AI.
• Strong skills in planning, coordination, task tracking, and prioritization, together with effective presentation and communication skills and a detail-oriented, collaborative approach.
• A proactive and growth-oriented mindset, with a strong commitment to quality and service excellence.
• Proficiency in the effective and innovative use of social media and digital tools.

Job Description

• Planning and managing the administrative and academic processes of the Graduate School of Business master’s programs and carrying out related operational activities in accordance with established procedures and regulations.
• Responding to inquiries from prospective students, current students, alumni, and institutional representatives; addressing their questions; and maintaining effective communication with all stakeholders.
• Coordinating the application and admission processes for prospective students in accordance with established standards, supporting the academic evaluation process, and maintaining the required records and reports.
• Planning, announcing, coordinating, and implementing events for prospective students, current students, and alumni.
• Taking an active role in planning and implementing promotional activities, information sessions, and orientation programs for the school’s graduate programs.
• Creating promotional content and campaigns through CRM and LMS platforms and communicating relevant information to target audiences.
• Preparing and updating content for the website and social media channels and ensuring that digital platforms are kept current and accurate.
• Collaborating with relevant university units, such as the Comptroller’s Office and Registrar’s Office, to collect, analyze, and verify data requested by internal and external stakeholders, and prepare accurate reports within the deadlines required.
• Planning and implementing programs and events involving international students and alumni in accordance with the requirements and standards of international stakeholders and collecting and reporting participant feedback through surveys.
• Planning, coordinating, and executing the logistical processes of international education programs and activities to facilitate student and alumni participation.
• Completing the necessary checks and procedures as part of students’ graduation processes and carrying out the required tasks related to the university-wide graduation ceremony.
• Monitoring academic and student service processes to ensure that quality standards are maintained; regularly reporting student and alumni feedback; and providing recommendations to enhance the overall student experience.

Koç University is committed to the principle of equal opportunity. All candidates are evaluated without discrimination based on race, gender, national or social origin, religion, age, disability, sexual orientation, or marital status.