Responsibilities:
Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
Resolve installation and upgrading problems.
Coordinate equipment schedule to minimize system downtime.
Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
Requirements:
Bachelor’s Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering
Good interpersonal/communication skills in understanding customer needs.
Shows initiative and can work independently.
Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.