Information Technology jobs in United States

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In automotive production, water treatment plants or chemical systems - around the world, electronic sensors and automation components by Pepperl+Fuchs guarantee smooth and safe operations. We know that dedicated and highly motivated employees are crucial to our success. As we want to continue growing, we hope to find, as soon as possible, for the following position in our subsidiary in Singapore:

Manage the day-to-day IT support in the Client Services for both Singapore and Asia Pacific remote offices.

• Answer and log all support calls into the TopDesk Helpdesk System
• Provide 1st and 2nd level support and elevate to the next level if the problem cannot be resolved
• Setup and provide technical support for all computers and P+F Standard software issues
• Procurement and disposal of all IT related hardware and software
• Source and obtain hardware and software quotes on behalf of users
• Setup and provide technical support for all office and production printers
• Provide support for Windows account management as well as Telephony, Video Conference and Mobile devices.
• Maintain the IT Asset Management System to ensure that all assets are recorded, updated and removed when required.
• Requires rotational standby duty for after office hours support.

• Degree/ Diploma in Computer/Information Technology
• Minimum 2 years of system administration experience in a medium size networking environment
• Business fluent or native English (written and spoken) with fluency in Mandarin an added advantage
• Hands‑on experience with one or more of the OS such as Windows and Linux
• Experience with MS Outlook in a Microsoft Exchange Environment
• Good experience in the following areas: MS Office 2021 and/or Windows 10 OS and basic switches and networking
• Experience in Web Content Administration and Cisco Video Conference and Endpoints would be highly regarded
• Able to troubleshoot hardware and software issues with minimum supervision
• Good problem solver, good stakeholder engagement, team player and a strong customer oriented mindset

Then we would like to meet you. Please send your application online and we look forward to your application!