puestos de Customer Care Executive en Emiratos Árabes Unidos

As the world’s leading vendor of Cyber Security facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes’ list of World’s Top Female-Friendly Companies. If you want to make the world a safer place and join an award-winning company culture – you belong with us.

About the Role

Check Point is looking for a Sales Leader to lead our Renewal Sales and Inside Sales organization to ensure growth and retention of existing customer accounts and acquire new customers. The incumbent will be responsible for managing a team of 25 sales professionals, developing strategic initiatives to drive renewal revenue, recruiting new customers and maintaining high levels of customer satisfaction.

The ideal candidate will possess a strong background in sales leadership, account management, and a proven ability to build long-lasting relationships with clients while achieving sales goals.

The incumbent will be part of the Asia Pacific Leadership team and a key contributor towards business growth and strategy in the cybersecurity industry. Join us and be part of our success story!

• Lead transformation of the renewals team to be more customer success focused
• Lead expansion of Sales Development team to close Mid-Market deals as a hybrid Inside Sales team
• Collaborate with the sales team to upsell accounts from basic renewals to latest Check Point technology solutions and open doors to prospect customers
• Develop region-specific renewal and customer acquisition sales strategies that are aligned with company goals
• Build and maintain relationships with key customers to drive high renewal rates
• Partner with Sales and Customer Success teams to identify and retain at-risk customers
• Drive cross-functional alignment and coordination across sales and marketing teams for customer acquisition strategies
• Act as the escalation point for complex customer renewal issues, ensuring timely resolution
• Ensure continuous improvement in sales renewal activities for efficiency, effectiveness, and scalability
• Use sales data and customer insights to optimize renewal strategies and account growth
• Power user of salesforce.com ISR/SDR cadence management software
• Engage with stakeholders and channels to drive value and strengthen relationships
• Work closely with Marketing, Channel, and high-touch sales teams to implement initiatives
• Monitor and report on the health of the renewal sales pipeline in the region
• Ensure the sales team consistently meets daily and weekly sales targets while maintaining customer touchpoints
• Continuously mentor and develop the sales team, including recruiting, onboarding, and training new sales representatives
• Foster a high-performance sales culture that is aligned with our GTM core values: People, Customers, Discipline, Quality, and Results

• Bachelor’s degree in business or related field
• Minimum 15 years of relevant experience, with at least 3-5 years in a leadership role; preferably in a renewal or subscription-based environment
• Customer-focused mindset with the ability to build long-lasting relationships
• Culturally sensitive with strong collaboration skills working internationally and within a dynamic, matrix environment
• Proven track record of driving sales growth, exceeding targets, and developing diverse, high-performing sales teams
• Good understanding of Security fundamentals is preferred and familiarity with Cloud as well as network architecture would be a plus

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Check Point Software Technologies is an equal opportunity employer and we strive for diversity in our workplace. All qualified applicants will receive consideration for employment opportunities without regard to religion, race, color, sex, marital or veteran statuses, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity or expression, genetic information, or any other characteristics protected by the laws or regulations of any jurisdiction in which we operate.