Key Responsibilities
- Client Engagement: Identify and connect with potential and existing clients to understand their needs and present solutions.
- Sales & Product Expertise: Demonstrate products and services, explain their benefits, and recommend suitable options to meet specific client objectives.
- Relationship Building: Foster strong, lasting relationships with clients, which includes addressing inquiries and resolving complaints.
- Lead Generation: Proactively find new business opportunities and maintain a healthy sales pipeline to ensure future growth.
- Sales Strategy: Work with sales teams to develop strategies, set goals, and implement sales processes to meet targets and quotas.
- Brand Representation: Act as a brand ambassador, promoting the company's values and ensuring a positive customer experience.
- Market Awareness: Stay informed about market trends, competitor offerings, and product features to maintain expertise and advise clients effectively.
Required Skills & Qualifications
- Communication: Excellent verbal and written communication skills are crucial for interacting with clients and internal teams.
- Product Knowledge: Deep understanding of the products and services offered is necessary to provide expert advice.
- Negotiation: Ability to negotiate contracts and close sales effectively while ensuring client satisfaction.
- Problem-Solving: Aptitude for diagnosing customer problems and aligning products with their specific needs.
- Client-Centric Approach: A consultative mindset focused on understanding client needs and building trust before closing a sale.
- Sales Experience: Proven experience in sales or a related field is often preferred.
- Time Management: Skills to manage client interactions, sales activities, and follow-ups efficiently.