Zone Operations EA for Health & Community Care

National University Polyclinics; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NUHS Population Health & Community Care (PHCC) is seeking a proactive Senior Executive Assistant, Zone Operations to support Community Operations in delivering community-based programmes and services. The role focuses on administrative excellence, data entry, scheduling, and reliable service delivery.

You will coordinate staff onboarding, manage enquiries from residents and partners, and assist with inventory, logistics and events while maintaining accurate records and collaborating with a

Qualifications

• Diploma in any discipline.
• At least 2 years of relevant working experience in administration, operations or customer service.
• Strong organisational skills with attention to detail and accuracy.
• Self-motivated, resourceful and able to work independently as well as in a team.
• Good interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office applications (Word, Excel and PowerPoint).
• Comfortable working in a fast-paced environment and managing multiple priorities.
• Able to support operational requirements on weekends and public holidays when required.

Responsibilities

• Provide administrative support for the day-to-day operations of Community Care programmes and services.
• Perform data entry, appointment scheduling and billing of services in a timely and accurate manner.
• Maintain and update operational databases and systems in accordance with established guidelines.
• Coordinate staff onboarding and offboarding activities, including access requests, equipment provisioning and account termination.
• Ensure new hires receive the necessary access rights and equipment on their first day of work.
• Ensure all access rights and equipment are recovered and terminated promptly upon staff departure.
• Manage and respond to enquiries received via phone calls and other communication channels.
• Provide professional and timely assistance to residents, partners and internal stakeholders.
• Monitor and maintain inventory levels of consumables, equipment and operational supplies.
• Coordinate procurement and replenishment to ensure operational readiness.
• Support community events and outreach activities as required.
• Undertake any other duties and projects assigned by the supervisor.

Skills

Organisational skills

Written and verbal communication

Detail-oriented

Independent and team worker

Education

Diploma in any discipline

Tools

MS Word

MS Excel

MS PowerPoint

Job description

NUHS Population Health & Community Care (PHCC) is seeking a proactive Senior Executive Assistant, Zone Operations to support Community Operations in delivering community-based programmes and services. The role focuses on administrative excellence, data entry, scheduling, and reliable service delivery.

You will coordinate staff onboarding, manage enquiries from residents and partners, and assist with inventory, logistics and events while maintaining accurate records and collaborating with a