Youth worker ( Counsellor | School | Yishun )

Yellow Ribbon; Singapore; Sur place; SGD 36 000 - 54 000; Plein temps

Résumé du poste

Yellow Ribbon is seeking a Youth Worker to act as the first point of contact for student incidents during curriculum time, assess needs, and deploy de-escalation strategies to safeguard well-being.

The role involves collaborating with Year Heads and the Educational Support Committee to support Tier 2 students, mentor where needed, and provide ongoing follow-up and progress reporting to staff.

Responsabilités

• Act as first point of contact for incidents and calls during curriculum time.
• Assess students’ needs and well-being.
• Implement immediate de-escalation strategies to ensure students’ psychological and physical well-being.
• Provide support to students during meltdowns and reintegration back to class when possible.
• Engage students to build trust and rapport.
• Conduct proactive outreach to students who may benefit from additional support.
• Collaborate with Year Heads, Subject Head of Student Well-being and Educational Support Committee to support Tier 2 students.
• Mentor students identified by ESC and/or Case Management Team.
• Offer long‑term check‑ins and support after incidents as guided by SMT or SH/SWB.
• Provide progress reports to SH/SWB and heads to aid future intervention design.
• Escalate rising concerns to SH/SWB or to HOD/SM and SH/SM if critical and urgent.

Description du poste

3.1 Primary Response and Support

• Act as first point of contact for incidents and calls happening during curriculum time, especially those involving students with well-being concerns.
• Conduct initial assessment of students’ needs and well-being.
• Implement immediate de-escalation strategies if needed to ensure their psychological and physical well-being.
• Provide support to students during meltdowns, with a focus on reintegration back to class quickly, where possible.

3.2 Relationship Building and Early Prevention

• Engage students through to build trust and rapport. Further guidelines will be provided in due time.
• Conduct proactive outreach to students who may benefit from 2-2 additional support (e.g. students with motivational issues who may skip classes or commit truancy, students with known peer relational issues, students who are isolated)

3.3 Programme and Case Support

• Work with Year Heads (YH), Subject Head of Student Well-being (SH/SWB) and Educational Support Committee (ESC) to provide support for Tier 2 students identified for additional support through school programmes. Duties could range from supervision of preexisting activities, new programme design, leading programme activities to monitoring progress of students during activities.
• Where necessary, engage in mentorship support for students who may benefit from additional support, as identified by the ESC and/or Case Management Team (CMT).
• In cases involving disciplinary issues, the Youth Worker’s role beyond initial response and reporting is to provide long‑term check‑in and support for students who may need further emotional support after incidents, as guided by the Student Management Team (SMT) or SH/SWB.

3.4 Monitoring and Reporting

• Provide SH/SWB with progress reports of students following close monitoring and supervision. Report presenting concerns and/or budding strengths to aid future intervention design.
• Report any rising concerns to SH/SWB, or to the Head of Department for Student Management (HOD/SM) and Subject Head of Student Management (SH/SM), if critical and urgent (e.g., self-harm, violent breakdowns, fights, bullying).

SCOPE AND LIMITATIONS

• The Youth Worker provides practical support and guidance but does not conduct formal counselling or therapy sessions.
• All interventions operate within the school’s student development framework and policies
• The role supports but does not replace formal disciplinary, counselling or special educational needs support processes when required.
• The Youth Worker shall not contact parents directly, but instead work closely with school staff to relay information if necessary.