Youth Support Specialist: Student Mentorship & Wellbeing

ALBEDO DESIGN PTE. LTD.; Singapore; Sur place; SGD 56 000 - 78 000; Plein temps

Résumé du poste

Chung Cheng High School (Yishun) is seeking a dedicated youth services professional to support students aged 12–18 within the school setting. The role involves mentoring, case management, and home visits where appropriate to support attendance and engagement.

You will respond to distress, de-escalate incidents and help students readjust after suspensions or absences, while coordinating with teachers, counsellors and support teams to track progress.

Qualifications

• Diploma or degree in Social Work, Psychology, Youth Work, or a related social science.
• Certification in stress/anger management, suicide prevention, or grief counselling is preferred.
• At least three years’ experience working with youths aged 12–18 in school, residential, or community settings.
• Ability to respond calmly to distress, build rapport, maintain professional boundaries, and provide long-term support.
• Patience, teamwork, and proficiency with MS Word, PowerPoint, Excel, Teams and Outlook.

Responsabilités

• Manage cases involving absenteeism, behavioural concerns, or disengagement with regular check-ins.
• Respond to distress and conflict, de-escalate incidents and refer for specialist support.
• Supervise detention, Reflection Time and in-school suspension; patrol the school and nearby areas.
• Assist with preliminary fact-finding, document statements and maintain case records.
• Design and run small-group activities on emotional regulation, self-esteem, and peer relations.
• Coordinate with Year Heads, teachers, counsellors and support teams.
• Record mentoring, incidents and progress; submit reports and recommend adjustments.

Connaissances

People skills

Conflict resolution

Communication

Formation

Diploma or degree in Social Work / Psychology / Youth Work

Relevant certifications (stress/anger management, suicide prevention, grief counselling)

Outils

MS Word

PowerPoint

Excel

Teams

Outlook

Description du poste

Chung Cheng High School (Yishun) is seeking a dedicated youth services professional to support students aged 12–18 within the school setting. The role involves mentoring, case management, and home visits where appropriate to support attendance and engagement.

You will respond to distress, de-escalate incidents and help students readjust after suspensions or absences, while coordinating with teachers, counsellors and support teams to track progress.