Youth Court Operations & Registry Lead

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

Singapore

On-site

SGD 36,000 - 50,000

Full time

14 days+

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Qualifications

  • Minimum 3 years of relevant experience.
  • Ability to work under pressure, independently and in a team.
  • Strong customer service experience with public and external stakeholders.
  • Excellent verbal and written communication skills.
  • Proficient in IT and related applications.
  • Able to work onsite daily.

Responsibilities

  • Provide operational support in Youth Court Registry and dual Court Operations, including criminal trials.
  • Support Judges by arranging hearing dates, courtroom setup, and calendars.
  • Process high-volume online applications accurately and within timelines.
  • Assist court users with applications and enquiries.
  • Handle day-to-day system requests from government agencies, litigants, and the public.
  • Manage court fixtures and prepare weekly hearing/mention lists.
  • Maintain documents, databases, and systems to ensure accuracy and timeliness.
  • Coordinate with stakeholders such as MSF and SPF in holistic case management.

Skills

Customer service
Verbal communication
Written communication
IT skills
Teamwork
Pressure handling

Tools

Case management systems

Job description

Responsibilities:
  • Provide operational support in the Youth Court Registry and dual Court Operations, including criminal trials
  • Support Judges in court proceedings, including arranging and confirming hearing dates, booking, and setting up courtrooms, coordinating language support services, and updating Judges' calendars
  • Process high-volume online applications accurately and within timelines
  • Assist court users with applications and enquiries
  • Handle day-to-day system requests, enquiries, and issues from government agencies, litigants, and members of the public
  • Manage court fixtures and prepare weekly hearing/mention lists
  • Maintain documents, databases, and systems (e.g. file classification, mail directives) to ensure accuracy and timeliness
  • Coordinate with stakeholders such as MSF and SPF in the holistic management of cases
Requirements:
  • At least 3 years of relevant working experience
  • Ability to work under pressure, independently, and as part of a team
  • Strong customer service experience with members of the public and external stakeholders
  • Excellent verbal and written communication skills
  • Proficient in IT and related applications
  • Able to work onsite daily

Working hours:
Mon to Thu : 8.30 am to 6.00 pm
Fri: 8.30 am to 5.30 pm

Location: Havelock Square

Contract Period: till end June 2027

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

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